Pendo helps entire organizations understand what drives product success.
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iRobot used Pendo to build and scale their personalized, data-driven in-app communication strategy—while increasing engagement and accelerating time to production.Read the full story75%
reduction in engineering effort
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Elsevier used Pendo to build a best-in-class, in-app support solution that allows customers to self-serve and get the help they need—fast.Read the full story67%
reduction in time to first use on key features
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Morgan Stanley at Work used Pendo to prevent churn by identifying "happiness markers" and proactively help clients maximize the value of their platform and services.Read the full storyProactive, data-driven approach and improved customer experience
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JLL used Pendo to boost efficiency, free up developer resources, measure sentiment, and grow user satisfaction.Read the full story+30
point increase in NPS on key internally built app
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Alarm.com used Pendo to eliminate friction in the support triage process, increase support rep productivity, and reduce reliance on engineering teams.Read the full story88%
reduction in time spent navigating call menus
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Okta used Pendo to build an end-to-end process for planning, testing, releasing, and ensuring the success of new features and services.Read the full story25%
increase in product adoption
Abrigo uses Pendo to guide product planning and help small financial institutions remain competitive
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Alarm.com uses the Pendo platform to ensure the best customer experience possible, and help support teams be more productive
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BEE uses Pendo to put product-led strategies into action across the entire user journey.
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How the Black Diamond wealth platform uses Pendo to power a community of product feedback
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Building better betas: How BMC uses the cloud to improve on-premise product experiences
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Launching guides in the Cartegraph mobile app drove a 62% increase in mobile adoption within six months
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Casted drives 350% increase in weekly active users of new podcast platform, snagging seed investors.
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Choozle created a communications strategy with Pendo at its core to drive feature adoption up and boost revenue.
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Demand for Coursera content spiked during COVID-19. Pendo helped them scale their onboarding processes to meet it.
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Covetrus uses the Pendo platform to become product led, get closer to their users, and drive efficient growth
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Elsevier used Pendo to build a best-in-class support solution that lives within its products.
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Elsevier uses Core Events in Pendo to measure, understand, and influence successful adoption of their Embase product.
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Essity used Pendo to scale onboarding and accelerate software adoption across multiple apps.
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Filevine uses Pendo Feedback to deepen customer connections and strengthen its software
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With usage being pushed to unprecedented heights, Pendo is helping Firefly Learning absorb a massive influx.
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Flowhub uses Pendo to keep customers in the know amid a rapidly-evolving legal cannabis industry.
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After an NPS review, FourKites integrates Pendo with Zapier to drive customer advocacy on G2.
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Pendo guides helped Glooko promote a free telehealth offering and keep doctors and patients with diabetes connected during COVID-19.
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HackerRank takes control of customer health and reduces churn with Pendo and ChurnZero
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Hive keeps a finger on the pulse of its product to build customer trust and boost engagement by 40%.
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Hugo uses Pendo to deliver moments of delight for customers unlike anything their competitors are doing.
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How IHS Markit uses Product Engagement Score to make outcomes-based product decisions.
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IHS Markit rolled out a new user interface and identified under-used parts of the platform to decommission.
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Using Pendo to measure usage across on-prem, single tenant, and multi-tenant cloud deployments
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INvets used Pendo to boost user engagement and retention—and cultivate a network of evangelists in the process
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To help convince other teams to implement Pendo, InVision's marketing department used their own tool to visualize guide flows.
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Learn how JLL used Pendo to boost efficiency, free up developer resources, and grow user satisfaction
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JobAdder uses Pendo's analytics to prioritize which features to include in their new UI, and make sure users are loving the experience.
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Using in-app walkthroughs to onboard new users decreased support ticket volume by 60% and reduced churn by 7% for first month customers.
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When Covid-19 led to strict restrictions on senior living communities, K4Connect used Pendo to deliver top notch customer service and training from a distance.
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Kajabi engaged 2,000 customers in its first month with Pendo Feedback, using their input to inform several product launches
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Magnus Health uses Pendo to help K-12 schools improve student health record management
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Metadata leverages Pendo analytics and in-app guides to better support and educate users in the moments they need it most
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Mimecast leverages product usage data to bolster decisions, inform new ideas, promote features, and build a better product experience.
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Learn how Morgan Stanley at Work leveraged Pendo to proactively ensure clients were getting maximum value from their platform.
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Pendo helped MPOWR Envision get complete insight into product usage and customer health.
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In-app messaging with Pendo doubled Nelnet's webinar attendance and boosted feature adoption by 200%.
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Pendo Free gave Noteable a low-risk way to get deep product analytics in their earliest stages.
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Okta used Pendo to build an end-to-end process for planning, testing, releasing, and ensuring the success of new features and services.
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Pendo in-app messaging is helping Patientco fix product pain points, encourage best-practice behavior among users, and drive feature adoption..
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PetDesk uses the Pendo platform to understand customer behaviors, gather feedback, and empower their internal teams
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Procore supports the construction industry by personalizing user experience with Pendo
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Q2 is using Pendo to help community financial institutions navigate regulatory changes during COVID-19.
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Q2 is putting the power of in-app messaging and usage analytics in their customers' hands with Pendo Adopt.
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Using Pendo guides, Raildiary is able to quickly walk field workers through the process of installing and learning to use its app.
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Using Pendo for mobile onboarding, Restaurant365 drives 95% of users to adopt new restaurant scheduling app
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Ruby Receptionists uses Pendo to measure usage, provide support, and communicate in-app across multiple mobile and web products.
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Shareworks by Morgan Stanley is using Pendo to adapt to a drastically altered business landscape.
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Sherpany uses Pendo to improve and scale their onboarding experience, guiding business leaders to meeting success—fast.
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SiteCompli used guides to increase feature adoption by 20x and user engagement by 47%
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SkuVault uses Pendo to understand the market and deliver exceptional product experiences to their clients
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Strongmind used Pendo's Zendesk integration to offer in-app support and reduce support ticket volume.
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SugarCRM surveyed users in-app to ensure they built the highest value features first for their new UI.
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How Symantec streamlined cloud migrations, drove up product adoption, and ensured user success with Pendo.
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Pendo forms the backbone of Talegent's efforts to improve customer health, drive feature adoption, and boost retention.
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TouchBistro made the move from WalkMe to Pendo to improve user onboarding and deliver more robust in-app guidance
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TUNE expanded into a new market while maintaining current customer loyalty, driving NPS up 27 points.
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The University of Phoenix uses Pendo's in-app guidance to help students achieve their education goals.
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UserTesting uses Pendo to turn onboarding and training into an ongoing relationship with the user.
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WebPT used Pendo to test and roll out a brand new telehealth offering in a fraction of the time releases normally take.
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