Pendo helps entire organizations understand what drives product success.

  • iRobot logo
    iRobot used Pendo to build and scale their personalized, data-driven in-app communication strategy—while increasing engagement and accelerating time to production.

    75%

    reduction in engineering effort
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  • Elsevier logo
    Elsevier used Pendo to build a best-in-class, in-app support solution that allows customers to self-serve and get the help they need—fast.

    67%

    reduction in time to first use on key features
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  • Morgan Stanley logo
    Morgan Stanley at Work used Pendo to prevent churn by identifying "happiness markers" and proactively help clients maximize the value of their platform and services.
    Proactive, data-driven approach and improved customer experience
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  • JLL logo
    JLL used Pendo to boost efficiency, free up developer resources, measure sentiment, and grow user satisfaction.

    +30

    point increase in NPS on key internally built app
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  • Customer logo
    Alarm.com used Pendo to eliminate friction in the support triage process, increase support rep productivity, and reduce reliance on engineering teams.

    88%

    reduction in time spent navigating call menus
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  • Customer logo
    Okta used Pendo to build an end-to-end process for planning, testing, releasing, and ensuring the success of new features and services.

    25%

    increase in product adoption
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Abrigo logo
Abrigo uses Pendo to guide product planning and help small financial institutions remain competitive
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AccuWeather uses Pendo to communicate critical information to users worldwide
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Act-on logo
Act-On increased event registration through in-app invitations
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Agora Pulse logo
How AgoraPulse reduced churn with Pendo Feedback
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Alarm.com Logo
Alarm.com uses the Pendo platform to ensure the best customer experience possible, and help support teams be more productive
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AusDoc_logo
AusDoc used Pendo to accelerate their evolution from a “traditional” print publication to a tech-enabled online community
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Aysling logo
Aysling cut the time it takes to onboard new users in half.
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BEE logo
BEE uses Pendo to put product-led strategies into action across the entire user journey.
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Black Diamond logo
How the Black Diamond wealth platform uses Pendo to power a community of product feedback
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BMC logo
Building better betas: How BMC uses the cloud to improve on-premise product experiences
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BombBomb logo
BombBomb saved 300 customer success hours
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Boomi logo
Pendo gave Boomi deeper insights into product usage and a way to act on them.
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BridalLive logo
How BridalLive Cut Through The Feedback Noise With Pendo Feedback
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Cartegraph logo
Launching guides in the Cartegraph mobile app drove a 62% increase in mobile adoption within six months
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Casted logo
Casted drives 350% increase in weekly active users of new podcast platform, snagging seed investors.
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Catchpoint logo
Guided test drive experience reduces sales cycle time by 50%
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Chatwork logo
日々進化する機能や新しいUI画面などをユーザーに適切に伝え、その利用率を高めることで、プロダクトの価値をより高める
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Chek Hub logo
How Chekhub takes users from confusion to clarity with Pendo for Startups.
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Choozle logo
Choozle created a communications strategy with Pendo at its core to drive feature adoption up and boost revenue.
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CINC logo
One guide brought CINC's mobile app rating from 3.3 to 4.7.
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Cisco logo
Cisco Cloudlock Used notifications to increase NPS scores by 20%
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Cision logo
Cision doubled NPS survey response rates moving from email to in-app delivery
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Citrix logo
Data-driven sales: How Citrix ShareFile increases free trials conversions
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Cognigy
Cognigy used Pendo to make every customers' first experience a lasting impression.
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Pendoユーザー事例 ContractS株式会社
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Copper logo
Hello, Copper: How to re-introduce yourself to your users
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Coursera logo
Demand for Coursera content spiked during COVID-19. Pendo helped them scale their onboarding processes to meet it.
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Covetrus logo
Covetrus uses the Pendo platform to become product led, get closer to their users, and drive efficient growth
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Cox Automotive logo
Cox Automotive uses Pendo to understand users' behavior and drive product adoption with targeted in-app communication
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Credly logo
How Credly uses Pendo's Calendly integration to quicker, deeper user research.
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Darwinbox_logo (1)
Darwinbox uses Pendo to understand behavior at the account and user level, drive ideal behaviors, and optimize their digital experiences through in-app guidance.
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Dealer-FX uses Pendo to power a machine learning model that helps customers predict and increase their revenue and bookings
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Dispatch logo
Dispatch provides a complete workflow for users
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Elsevier logo
Elsevier uses Core Events in Pendo to measure, understand, and influence successful adoption of their Embase product.
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Elsevier logo
Elsevier used Pendo to build a best-in-class support solution that lives within its products.
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Essity logo
Essity used Pendo to scale onboarding and accelerate software adoption across multiple apps.
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Filevine logo
Filevine uses Pendo Feedback to deepen customer connections and strengthen its software
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Firefly logo
With usage being pushed to unprecedented heights, Pendo is helping Firefly Learning absorb a massive influx.
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Flowhub logo
Flowhub uses Pendo to keep customers in the know amid a rapidly-evolving legal cannabis industry.
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FourKites logo
After an NPS review, FourKites integrates Pendo with Zapier to drive customer advocacy on G2.
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freee株式会社
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GlobalPayments logo
How Global Payments' product team backs every decision with data.
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Glooko logo
Pendo guides helped Glooko promote a free telehealth offering and keep doctors and patients with diabetes connected during COVID-19.
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GoTo used Pendo to drive trial-to-paid conversions, increase user activation, and grow revenue.
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HackerRank logo
HackerRank takes control of customer health and reduces churn with Pendo and ChurnZero
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Healthicity logo
Healthicity drove 12x more customer engagement to boost product adoption.
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Henry Schein logo
Putting NPS to work with Henry Schein
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Hive logo
Hive keeps a finger on the pulse of its product to build customer trust and boost engagement by 40%.
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Hugo logo
Hugo uses Pendo to deliver moments of delight for customers unlike anything their competitors are doing.
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IHS Market logo
IHS Markit rolled out a new user interface and identified under-used parts of the platform to decommission.
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IHS Market logo
How IHS Markit uses Product Engagement Score to make outcomes-based product decisions.
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Infor logo
Using Pendo to measure usage across on-prem, single tenant, and multi-tenant cloud deployments
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Infor logo
Infor makes data-driven product decisions with Pendo
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Insightly logo
Insightly increased engagement by 1540%
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INvets used Pendo to boost user engagement and retention—and cultivate a network of evangelists in the process
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Invision logo
To help convince other teams to implement Pendo, InVision's marketing department used their own tool to visualize guide flows.
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Invoca logo
Invoca grew feature adoption and customer satisfaction
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iRobot logo
iRobot uses Pendo to power their mobile app personalization strategy
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Jamf_logo
Jamf uses Pendo to increase the implementation success rate of a critical feature
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JLL logo
Learn how JLL used Pendo to boost efficiency, free up developer resources, and grow user satisfaction
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JobAdder logo
JobAdder uses Pendo's analytics to prioritize which features to include in their new UI, and make sure users are loving the experience.
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ラクスル、新規SaaS事業「ジョーシス」立ち上げのバイブル
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JungleScout logo
Using in-app walkthroughs to onboard new users decreased support ticket volume by 60% and reduced churn by 7% for first month customers.
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K4 Connect logo
When Covid-19 led to strict restrictions on senior living communities, K4Connect used Pendo to deliver top notch customer service and training from a distance.
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Kajabi logo
Kajabi engaged 2,000 customers in its first month with Pendo Feedback, using their input to inform several product launches
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Keap logo
Keap used in-app announcements to increase feature adoption by 10x
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Labcorp logo
LabCorp uses Pendo to identify onboarding friction and reduce ticket backlog by 99%
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Magnus Health logo
How Pendo Feedback revolutionized the roadmapping process at Magnus Health
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Magnus Health logo
Magnus Health uses Pendo to help K-12 schools improve student health record management
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Marketo logo
Test, learn, repeat: Marketo’s successful guide launch
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MemberClicks logo
MemberClicks Achieved a 70% Response Rate for In-app Surveys
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Mimecast logo
Mimecast leverages product usage data to bolster decisions, inform new ideas, promote features, and build a better product experience.
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Morgan Stanley logo
Learn how Morgan Stanley at Work leveraged Pendo to proactively ensure clients were getting maximum value from their platform.
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MPOWR Envision logo
Pendo helped MPOWR Envision get complete insight into product usage and customer health.
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Nelnet logo
In-app messaging with Pendo doubled Nelnet's webinar attendance and boosted feature adoption by 200%.
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nezasa_logo
Nezasa uses Pendo to make more informed product decisions, deliver more tailored experiences, and drive new levels of customer engagement and loyalty.
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Noteable logo
Pendo Free gave Noteable a low-risk way to get deep product analytics in their earliest stages.
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okta logo
Okta used Pendo to build an end-to-end process for planning, testing, releasing, and ensuring the success of new features and services.
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One Bridge logo
How OneBridge Solutions used Pendo Feedback to Create the Best Possible Product
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OpenTable logo
Unexpected surprises: How OpenTable uses Pendo guides
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Orgvue partners with their Pendo TAM to get the actionable insights they need to better understand the customer journey, communicate with users more intelligently, and make faster product roadmap decisions.
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osmosis-from-elsevier-logo
Osmosis from Elsevier used Pendo to revolutionize its onboarding — and boost free-to-paid conversions in the process
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Pagerduty logo
A “true north” for success: How PagerDuty views user data
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PatientCo logo
Pendo in-app messaging is helping Patientco fix product pain points, encourage best-practice behavior among users, and drive feature adoption..
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Patreon
Pendo helped Patreon offer local businesses a way to stay afloat during COVID-19.
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PetDesk uses the Pendo platform to understand customer behaviors, gather feedback, and empower their internal teams
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Portal logo
How Portal Improved Customer Satisfaction by using Pendo Feedback
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Procore logo
Procore supports the construction industry by personalizing user experience with Pendo
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Pushpay uses Pendo to deliver targeted in-app communication about new functionality
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Q2 logo
Q2 is using Pendo to help community financial institutions navigate regulatory changes during COVID-19.
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Q2 logo
Q2 is putting the power of in-app messaging and usage analytics in their customers' hands with Pendo Adopt.
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Raildiary logo
Using Pendo guides, Raildiary is able to quickly walk field workers through the process of installing and learning to use its app.
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Rapid7 logo
Rapid7 and their happy, healthy customers
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Realtor.com logo
Pendo as a staple of Realtor.com’s tech stack
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Red_Hat_Logo
Red Hat used Pendo to drive digital adoption of internal tools and proactively mitigate over 2,300 hours of rework in a single month.
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ResMan logo
ResMan made reading release notes a delight with Pendo guides.
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Restaurant 365 logo
Using Pendo for mobile onboarding, Restaurant365 drives 95% of users to adopt new restaurant scheduling app
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Ruby logo
Ruby Receptionists uses Pendo to measure usage, provide support, and communicate in-app across multiple mobile and web products.
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Sabee App logo
How SabeeApp uses Pendo’s roadmapping feature to communicate with their customers
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Salesforce logo
How Salesforce reimagined the trial experience with Pendo
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Shareworks logo
Shareworks by Morgan Stanley is using Pendo to adapt to a drastically altered business landscape.
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sherpany
Sherpany uses Pendo to improve and scale their onboarding experience, guiding business leaders to meeting success—fast.
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ShippingEasy logo
ShippingEasy used Pendo guides to bring customers to the product planning table.
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Shopmonkey_logo
Shopmonkey uses the Pendo platform—including Session Replay—to create a connected ecosystem of user insights
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SignalPath logo
SignalPath streamlines user onboarding by embedding videos inside in-app guides.
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SiteCompli logo
SiteCompli used guides to increase feature adoption by 20x and user engagement by 47%
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SkuVault logo
SkuVault uses Pendo to understand the market and deliver exceptional product experiences to their clients
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Smart Recruiters logo
8 ways SmartRecruiters got smarter after using Pendo NPS
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Smart Recruiters logo
How SmartRecruiters put in-app training in their users’ hands
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Socrata logo
How Socrata use Pendo Feedback to Save Time and Improve their Product
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Species360 logo
How Pendo Feedback Helps Species360 to Balance Customer Demand with Product Strategy
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StrongMind logo
Strongmind used Pendo's Zendesk integration to offer in-app support and reduce support ticket volume.
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SugarCRM logo
SugarCRM surveyed users in-app to ensure they built the highest value features first for their new UI.
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Symantec logo
How Symantec streamlined cloud migrations, drove up product adoption, and ensured user success with Pendo.
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Talegent logo
Pendo forms the backbone of Talegent's efforts to improve customer health, drive feature adoption, and boost retention.
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TouchBistro logo
TouchBistro made the move from WalkMe to Pendo to improve user onboarding and deliver more robust in-app guidance
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Tune logo
TUNE expanded into a new market while maintaining current customer loyalty, driving NPS up 27 points.
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University of Phoenix logo
The University of Phoenix uses Pendo's in-app guidance to help students achieve their education goals.
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UserTesting logo
UserTesting uses Pendo to turn onboarding and training into an ongoing relationship with the user.
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Valassis logo
Valassis MaxPoint segments internal and external users for greater insight
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Verizon Connect logo
Verizon Connect creates a personalized, automated product demo with Pendo guides
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webpt logo
WebPT decreased support tickets by 50% with in-app help
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webpt logo
WebPT used Pendo to test and roll out a brand new telehealth offering in a fraction of the time releases normally take.
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Workwave logo
How Workwave backs feature decisions with data
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Zift Solutions logo
Zift Solutions walks users through major UI changes to reduce support questions
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zmags logo
Zmags Saved Six Weeks of Development Using Pendo to Execute GDPR Strategy
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