Pendo helps entire organizations understand what drives product success.

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Abrigo uses Pendo to guide product planning and help small financial institutions remain competitive..

  • Customer Success
  • Marketing
  • Product

Act-On increased event registration through in-app invitations

  • Customer Success
  • UX

Aysling cut the time it takes to onboard new users in half.

  • Customer Success
  • Marketing
  • Product

BEE uses Pendo to put product-led strategies into action across the entire user journey.

  • Product

Building better betas: How BMC uses the cloud to improve on-premise product experiences

  • Customer Success
  • Product

BombBomb saved 300 customer success hours

  • Customer Success
  • Marketing
  • Product
  • Sales

Pendo gave Boomi deeper insights into product usage and a way to act on them.

  • Customer Success
  • Product

Launching guides in the Cartegraph mobile app drove a 62% increase in mobile adoption within six months

  • Customer Success
  • Product

Casted drives 350% increase in weekly active users of new podcast platform, snagging seed investors.

  • Product

Guided test drive experience reduces sales cycle time by 50%

  • Customer Success
  • Engineering
  • Product

How Chekhub takes users from confusion to clarity with Pendo for Startups.

  • Marketing
  • Product

Choozle created a communications strategy with Pendo at its core to drive feature adoption up and boost revenue.

  • Customer Success
  • Marketing
  • Product
  • Sales

One guide brought CINC's mobile app rating from 3.3 to 4.7.

  • Product

Cisco Cloudlock Used notifications to increase NPS scores by 20%

  • Customer Success
  • Product

Cision doubled NPS survey response rates moving from email to in-app delivery

  • Marketing
  • Product

Data-driven sales: How Citrix ShareFile increases free trials conversions

  • Customer Success
  • Marketing
  • Product

Cognigy used Pendo to make every customers' first experience a lasting impression.

  • Engineering
  • Product
  • UX

Hello, Copper: How to re-introduce yourself to your users

  • Product
  • UX

Demand for Coursera content spiked during COVID-19. Pendo helped them scale their onboarding processes to meet it.

  • Product
  • UX

How Credly uses Pendo's Calendly integration to quicker, deeper user research.

  • Product

Dispatch provides a complete workflow for users

  • Customer Success
  • Product

Elsevier uses Core Events in Pendo to measure, understand, and influence successful adoption of their Embase product.

  • Customer Success
  • Product
  • Sales

Essity used Pendo to scale onboarding and accelerate software adoption across multiple apps.

  • Customer Success
  • Engineering
  • UX

With usage being pushed to unprecedented heights, Pendo is helping Firefly Learning absorb a massive influx.

  • Customer Success
  • Marketing
  • UX

Flowhub uses Pendo to keep customers in the know amid a rapidly-evolving legal cannabis industry.

  • Customer Success
  • Marketing

After an NPS review, FourKites integrates Pendo with Zapier to drive customer advocacy on G2.

  • Product

How Global Payments' product team backs every decision with data.

  • Marketing
  • Product

Pendo guides helped Glooko promote a free telehealth offering and keep doctors and patients with diabetes connected during COVID-19.

  • Customer Success
  • Product

HackerRank takes control of customer health and reduces churn with Pendo and ChurnZero

  • Product

Putting NPS to work with Henry Schein

  • Customer Success
  • Marketing
  • Product

Hive keeps a finger on the pulse of its product to build customer trust and boost engagement by 40%.

  • Customer Success
  • Product
  • UX

Hugo uses Pendo to deliver moments of delight for customers unlike anything their competitors are doing.

  • Customer Success
  • Product
  • Sales
  • UX

How IHS Markit uses Product Engagement Score to make outcomes-based product decisions.

  • Product
  • UX

IHS Markit rolled out a new user interface and identified under-used parts of the platform to decommission.

  • Engineering

Infor makes data-driven product decisions with Pendo

  • Engineering

Using Pendo to measure usage across on-prem, single tenant, and multi-tenant cloud deployments

  • Engineering
  • Product

Insightly increased engagement by 1540%

  • Marketing
  • Product

To help convince other teams to implement Pendo, InVision's marketing department used their own tool to visualize guide flows.

  • Product
  • UX

Invoca grew feature adoption and customer satisfaction

  • Product
  • UX

JobAdder uses Pendo's analytics to prioritize which features to include in their new UI, and make sure users are loving the experience.

  • Customer Success
  • Product

Using in-app walkthroughs to onboard new users decreased support ticket volume by 60% and reduced churn by 7% for first month customers.

  • Customer Success
  • Product

When Covid-19 led to strict restrictions on senior living communities, K4Connect used Pendo to deliver top notch customer service and training from a distance.

  • Product

Keap used in-app announcements to increase feature adoption by 10x

  • Engineering
  • Product

LabCorp uses Pendo to identify onboarding friction and reduce ticket backlog by 99%

  • Customer Success
  • Product

Magnus Health uses Pendo to help K-12 schools improve student health record management

  • Customer Success
  • Marketing
  • Product

Test, learn, repeat: Marketo’s successful guide launch

  • Customer Success
  • Product

MemberClicks Achieved a 70% Response Rate for In-app Surveys

  • Customer Success
  • Marketing
  • Product

Mimecast leverages product usage data to bolster decisions, inform new ideas, promote features, and build a better product experience.

  • Customer Success
  • Marketing
  • Product

Pendo helped MPOWR Envision get complete insight into product usage and customer health.

  • Customer Success
  • Marketing
  • UX

In-app messaging with Pendo doubled Nelnet's webinar attendance and boosted feature adoption by 200%.

  • Customer Success
  • Marketing
  • Product
  • UX

Pendo Free gave Noteable a low-risk way to get deep product analytics in their earliest stages.

  • Customer Success
  • Product

Unexpected surprises: How OpenTable uses Pendo guides

  • Customer Success
  • Product
  • UX

A “true north” for success: How PagerDuty views user data

  • Customer Success
  • Marketing
  • UX

Pendo in-app messaging is helping Patientco fix product pain points, encourage best-practice behavior among users, and drive feature adoption..

  • Customer Success
  • Marketing
  • Product

Pendo helped Patreon offer local businesses a way to stay afloat during COVID-19.

  • Product
  • UX

Procore supports the construction industry by personalizing user experience with Pendo

  • Customer Success
  • Product
  • UX

Q2 is using Pendo to help community financial institutions navigate regulatory changes during COVID-19.

  • Customer Success
  • Product

Q2 is putting the power of in-app messaging and usage analytics in their customers' hands with Pendo Adopt.

  • Learning and Training
  • UX

Using Pendo guides, Raildiary is able to quickly walk field workers through the process of installing and learning to use its app.

  • Marketing
  • Product
  • UX

Rapid7 and their happy, healthy customers

  • Customer Success
  • Learning and Training

Onboarding using Pendo surpassed expectations, helping RE/MAX reach agents in 325 cities in the first 90 days.

  • Product

Pendo as a staple of Realtor.com’s tech stack

  • Product

ResMan made reading release notes a delight with Pendo guides.

  • Learning and Training
  • Product
  • UX

Using Pendo for mobile onboarding, Restaurant365 drives 95% of users to adopt new restaurant scheduling app

  • Customer Success
  • Product

Ruby Receptionists uses Pendo to measure usage, provide support, and communicate in-app across multiple mobile and web products.

  • Product

How Salesforce reimagined the trial experience with Pendo

  • Product

Shareworks by Morgan Stanley is using Pendo to adapt to a drastically altered business landscape.

  • Product
  • UX

ShippingEasy used Pendo guides to bring customers to the product planning table.

  • Customer Success
  • Learning and Training

SignalPath streamlines user onboarding by embedding videos inside in-app guides.

  • Marketing
  • Product

SiteCompli used guides to increase feature adoption by 20x and user engagement by 47%

  • Product
  • UX

How SmartRecruiters put in-app training in their users’ hands

  • Customer Success
  • Product

8 ways SmartRecruiters got smarter after using Pendo NPS

  • Customer Success
  • Product

Strongmind used Pendo's Zendesk integration to offer in-app support and reduce support ticket volume.

  • Product
  • UX

SugarCRM surveyed users in-app to ensure they built the highest value features first for their new UI.

  • Product
  • UX

How Symantec streamlined cloud migrations, drove up product adoption, and ensured user success with Pendo.

  • Marketing
  • Product
  • Sales

Pendo forms the backbone of Talegent's efforts to improve customer health, drive feature adoption, and boost retention.

  • Learning and Training
  • Product

TouchBistro made the move from WalkMe to Pendo to improve user onboarding and deliver more robust in-app guidance

  • Marketing
  • Product
  • UX

The University of Phoenix uses Pendo's in-app guidance to help students achieve their education goals.

  • Product
  • UX

UserTesting uses Pendo to turn onboarding and training into an ongoing relationship with the user.

  • Product

Valassis MaxPoint segments internal and external users for greater insight

  • Product
  • Sales
  • UX

Verizon Connect creates a personalized, automated product demo with Pendo guides

  • Marketing

WebPT decreased support tickets by 50% with in-app help

  • Marketing
  • Product

WebPT used Pendo to test and roll out a brand new telehealth offering in a fraction of the time releases normally take.

  • Product

How Workwave backs feature decisions with data

  • Product
  • UX

Zift Solutions walks users through major UI changes to reduce support questions

  • Engineering
  • Product

Zmags Saved Six Weeks of Development Using Pendo to Execute GDPR Strategy