Pendo helps entire organizations understand what drives product success.

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  • Customer Success
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Abrigo uses Pendo to guide product planning and help small financial institutions remain competitive..

  • Customer Success
  • Marketing
  • Product

Act-On increased event registration through in-app invitations

  • Customer Success
  • UX

Aysling cut the time it takes to onboard new users in half.

  • Product

Building better betas: How BMC uses the cloud to improve on-premise product experiences

  • Customer Success
  • Product

BombBomb saved 300 customer success hours

  • Customer Success
  • Product

Launching guides in the Cartegraph mobile app drove a 62% increase in mobile adoption within six months

  • Customer Success
  • Product

Casted drives 350% increase in weekly active users of new podcast platform, snagging seed investors.

  • Product

Guided test drive experience reduces sales cycle time by 50%

  • Marketing
  • Product

Choozle created a communications strategy with Pendo at its core to drive feature adoption up and boost revenue.

  • Product

Cisco Cloudlock Used notifications to increase NPS scores by 20%

  • Customer Success
  • Product

Cision Trendkite doubled NPS survey response rates moving from email to in-app delivery

  • Marketing
  • Product

Data-driven sales: How Citrix ShareFile increases free trials conversions

  • Engineering
  • Product
  • UX

Hello, Copper: How to re-introduce yourself to your users

  • Product

Dispatch provides a complete workflow for users

  • Customer Success
  • Engineering
  • UX

With usage being pushed to unprecedented heights, Pendo is helping Firefly Learning absorb a massive influx.

  • Customer Success
  • Marketing
  • UX

Flowhub uses Pendo to keep customers in the know amid a rapidly-evolving legal cannabis industry.

  • Customer Success
  • Marketing

After an NPS review, FourKites integrates Pendo with Zapier to drive customer advocacy on G2.

  • Product

Putting NPS to work with Henry Schein

  • Customer Success
  • Marketing
  • Product

Hive keeps a finger on the pulse of its product to build customer trust and boost engagement by 40%.

  • Customer Success
  • Product
  • UX

Hugo uses Pendo to deliver moments of delight for customers unlike anything their competitors are doing.

  • Product
  • UX

IHS Markit rolled out a new user interface and identified under-used parts of the platform to decommission.

  • Engineering

Infor makes data-driven product decisions with Pendo

  • Engineering

Using Pendo to measure usage across on-prem, single tenant, and multi-tenant cloud deployments

  • Engineering
  • Product

Insightly increased engagement by 1540%

  • Marketing
  • Product

To help convince other teams to implement Pendo, InVision's marketing department used their own tool to visualize guide flows.

  • Product
  • UX

Invoca grew feature adoption and customer satisfaction

  • Customer Success
  • Product

Using in-app walkthroughs to onboard new users decreased support ticket volume by 60% and reduced churn by 7% for first month customers.

  • Customer Success
  • Product

When Covid-19 led to strict restrictions on senior living communities, K4Connect used Pendo to deliver top notch customer service and training from a distance.

  • Product

Keap used in-app announcements to increase feature adoption by 10x

  • Engineering
  • Product

LabCorp uses Pendo to identify onboarding friction and reduce ticket backlog by 99%

  • Customer Success
  • Product

Magnus Health uses Pendo to help K-12 schools improve student health record management

  • Customer Success
  • Marketing
  • Product

Test, learn, repeat: Marketo’s successful guide launch

  • Customer Success
  • Product

MemberClicks Achieved a 70% Response Rate for In-app Surveys

  • Customer Success
  • Product

How NAVEX Global reduced an entire month of support calls within minutes

  • Customer Success
  • Marketing
  • UX

In-app messaging with Pendo doubled Nelnet's webinar attendance and boosted feature adoption by 200%.

  • Customer Success
  • Product

Unexpected surprises: How OpenTable uses Pendo guides

  • Product
  • UX

Pendo helped Oranj pinpoint a source of user churn and quickly correct it.

  • Customer Success
  • Product
  • UX

A “true north” for success: How PagerDuty views user data

  • Customer Success
  • Product

When PetDesk's usage spiked during Covid-19, Pendo provided the insight and agility to adapt to new customer needs.

  • Product
  • UX

Procore supports the construction industry by personalizing user experience with Pendo

  • Customer Success
  • Product
  • UX

Q2 is using Pendo to help community financial institutions navigate regulatory changes during COVID-19.

  • Customer Success
  • Product

Q2 is putting the power of in-app messaging and usage analytics in their customers' hands with Pendo Adopt.

  • Learning and Training
  • UX

Using Pendo guides, Raildiary is able to quickly walk field workers through the process of installing and learning to use its app.

  • Product
  • UX

Rapid7 and their happy, healthy customers

  • Customer Success
  • Learning and Training

Onboarding using Pendo surpassed expectations, helping RE/MAX reach agents in 325 cities in the first 90 days.

  • Product

Pendo as a staple of Realtor.com’s tech stack

  • Learning and Training
  • Product
  • UX

Using Pendo for mobile onboarding, Restaurant365 drives 95% of users to adopt new restaurant scheduling app

  • Product

How Salesforce reimagined the trial experience with Pendo

  • Product
  • UX

ShippingEasy used Pendo guides to bring customers to the product planning table.

  • Customer Success
  • Learning and Training

SignalPath streamlines user onboarding by embedding videos inside in-app guides.

  • Marketing
  • Product

SiteCompli used guides to increase feature adoption by 20x and user engagement by 47%

  • Customer Success
  • Product

8 ways SmartRecruiters got smarter after using Pendo NPS

  • Product

Valassis MaxPoint segments internal and external users for greater insight

  • Product
  • Sales
  • UX

Verizon Connect creates a personalized, automated product demo with Pendo guides

  • Marketing

WebPT decreased support tickets by 50% with in-app help

  • Product

How Workwave backs feature decisions with data

  • Product
  • UX

Zift Solutions walks users through major UI changes to reduce support questions

  • Engineering
  • Product

Zmags Saved Six Weeks of Development Using Pendo to Execute GDPR Strategy