Pendo Command Center gives IT and business systems teams a shared view of app usage, license utilization, and costs. Bring SaaS portfolio management and AI-tool adoption into focus so you can investigate unmanaged apps and make informed software spending decisions.
See every app your team is running — including the ones nobody approved. Free for Pendo customers, for a limited time
Identify underused and overlapping SaaS and AI tools for review before you renew or expand.
Investigate applications employees use outside your managed portfolio.
Compare usage across teams to identify where employees may need help getting value from their tools.
"ITdoesn’thavefullvisibilityintoeveryteambuyingorusingtools.CommandCentergivesusthatvisibility,especiallyinadecentralizedenvironment.”
Jeremy Smith
Director, IT Engineering
Bring SaaS and AI-tool usage into one portfolio view. Pendo Command Center helps IT and business systems teams review software investments and prioritize decisions about adoption, licenses, and renewals.
Use App Discovery with Pendo Launcher to surface web applications employees access in deployed browsers, including unmanaged tools.
Review AI-tool usage, including activity for custom GPTs and Gemini Gems. Connect eligible tools to Agent Analytics for deeper analysis.
Identify licenses that need review, checking usage coverage before treating low recorded activity as underuse.
Bring cost and usage information together to inform spending decisions. Validate estimates against your contracts.
Prioritize applications that may have been adopted outside IT oversight, then confirm their approval status.
Review prioritized signals, coordinate follow-up, and use available Pendo actions to support adoption.
Reduce costs. Find and cut underused or duplicative tools eating into your budget.
Increase productivity. Ensure employees fully adopt the tools that drive core workflows.
Reduce risk. Uncover unapproved tools and steer users toward compliant, secure software.
Explore how Command Center brings SaaS and AI-tool usage, license utilization, and costs into one portfolio view.
Go ahead, poke around—it's the real product, and nobody's going to follow up with a sales call.
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Frequently asked questions
Command Center is a portfolio-level dashboard that gives IT teams a single view of every application employees are using across the enterprise, including apps you didn't approve of. It automatically discovers web apps through App Discovery, surfaces insights on adoption, waste, and risk, and connects directly to Pendo's tools so you can take action without switching platforms.
It's built for IT leaders and business systems teams at enterprise organizations — anyone accountable for software spend, employee productivity, or technology ROI.
Command Center brings app usage, license utilization, and cost information into a shared portfolio view. IT and business systems teams can use that information to investigate unmanaged apps, review software investments, and plan follow-up before renewals.
By default, only anonymized metadata (root domain and timestamp). Deep analytics only activate after an admin explicitly promotes an app — you decide what gets tracked and when.
An admin enables discovery mode in settings, and the dashboard populates as apps are identified. Most teams see their first insights within hours of deployment.
Gain powerful product data and insights into how users move through your web and mobile applications. Track every feature interaction, session, and workflow to understand what drives retention—no manual event tagging needed.
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