SERVICES & SUPPORT

Your Pendo success team

Services and support to ensure your goals become reality

Pendo Professional Services Support Diagram

A comprehensive approach to your success

Onboarding is arguably the most important step in the product journey. Successful onboarding clears a path to successful outcomes. This is why the Pendo success team provides the support, enablement, and training you need to implement Pendo and integrate with your existing systems. Later, our ongoing partnership ensures your momentum continues as you test new use cases, adopt best practices, and build centers of excellence.

Meet the team

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PROFESSIONAL SERVICES

We promote product adoption and accelerate time to value through tailored onboarding, training, and education.

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CUSTOMER SUCCESS

We proactively engage with you throughout our partnership to ensure you are achieving your goals. We act as a liaison across the rest of the Pendo success team, relieving you of any “Who should I contact for __?” questions.

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TECHNICAL SUCCESS

We minimize business disruption by providing technical guidance to quickly overcome any product issues.

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SUBSCRIPTION SUCCESS

We optimize your subscription to deliver the results you need. Together, we identify opportunities to deepen our partnership to further your ability to achieve key business outcomes.

TECHNICAL ACCOUNT MANAGEMENT

We provide guidance on technical infrastructure, deployment planning, product roadmap, and issue resolution.

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SALES

We understand your challenges, value drivers, and desired outcomes. We recommend the best solutions to help you achieve your goals.