Build better product experiences with Pendo

Free

Start understanding and optimizing your customers’ experience with Pendo. It’s free, forever.

Get started

INCLUDES:

  • Single app key for web
  • Up to 1,000 monthly active users
  • Unlimited feature and page tagging
  • Use of Guidance

Team

Optimize your customer’s experience with the ability to understand and guide your users.

Contact us

EVERYTHING IN FREE PLUS:

  • Single app key for web or mobile
  • Customizable monthly active users
  • Full use of Insights
  • Full use of Guidance
  • Full use of Sentiment
  • API Access

Pro

Increased ability to understand what users want, communicate product priorities and scale efficiencies.

Contact us

EVERYTHING IN TEAM PLUS:

  • Feedback
  • Roadmap
  • SAML 2.0 SSO
  • 1 integration

Enterprise

Leverage the complete Pendo platform across your entire product portfolio with increased support.

Talk to sales

EVERYTHING IN PRO PLUS:

  • 1 additional application key for web or mobile
  • Pendo install on a dev environment
  • Up to 3 integrations
  • Security audit
  • 24/5 Live chat support & faster SLAs

Just need Insights, Guidance, or Feedback? Ask us about our a la carte product options.

Built to never let you down

Built to scale with you at the speed you expect

Insights whenever you need them with 99.9%+ uptime.

99% of guides displayed in less than half a second.

Extend product insights with a full suite of integrations and APIs

Comprehensive data security and privacy compliance

SOC-2 Type 2

EU/US Privacy Shield

GDPR

HIPAA

Plan Comparison

Find a plan to suit your team

Team

Contact us

Enterprise

Talk to sales

Web or mobile application keys

1 web key

1 key

1 key

2 keys

Web or mobile application keys

Free

1 web key

Team

1 key

Pro

1 key

Enterprise

2 keys

Capabilities

Some limitations apply
All features included
  •  Insights
    • Retroactive data history
    • Unlimited page and feature tagging
    • Paths & Funnels
    • Track events
    • Data explorer*
    • Goals and goal notifications*
    • Retention reporting
    • End user segments
    • * not included in Pendo Free
  •  InsightsFreeTeamProEnterprise
    • Retroactive data history
    • Unlimited page and feature tagging
    • Paths & Funnels
    • Trends*
    • Track events
    • Data explorer*
    • Goals and goal notifications*
    • Retention reporting
    • End user segments
    • * not included in Pendo Free
  •  Guidance
    • Web guides
    • Mobile guides*
    • Guide consumption analytics
    • Resource Center*
    • Integrate images, documents, and videos
    • Themes and styling
    • Pre-built layout library
    • Optional codeblocks
    • Guide scheduling
    • Ordering and throttling
    • Guides setting alerts
    • Conditional logic
    • Localization
    • Accessibility Features (keyboard navigation and ARIA labels)
    • * not included in Pendo Free
  •  GuidanceFreeTeamProEnterprise
    • Web guides
    • Mobile guides*
    • Guide consumption analytics
    • Resource Center*
    • Integrate images, documents, and videos
    • Themes and styling
    • Pre-built layout library
    • Optional codeblocks
    • Guide scheduling
    • Ordering and throttling
    • Guides setting alerts
    • Conditional logic
    • Localization
    • Accessibility Features (keyboard navigation and ARIA labels)
    • * not included in Pendo Free
  •  Sentiment
    • Polls and surveys
    • NPS*
    • * not included in Pendo Free
  •  SentimentFreeTeamProEnterprise
    • Polls and surveys
    • NPS*
    • * not included in Pendo Free
  •  Feedback
    • Scaled feedback collection
    • Reports and metrics
    • Resource center integration
  •  FeedbackFreeTeamProEnterprise
    • Scaled feedback collection
    • Reports and metrics
    • Resource center integration
  •  Roadmap
    • Interactive roadmap
    • External and internal version control
  •  RoadmapFreeTeamProEnterprise
    • Interactive roadmap
    • External and internal version control

Data Management & Access

Unlimited Pendo seats

Unlimited Pendo seats

Free
Team
Pro
Enterprise

Data retention

7 years

7 years

7 years

7 years

Data retention

Free

7 years

Team

7 years

Pro

7 years

Enterprise

7 years

API access

API access

Free
Team
Pro
Enterprise

Webhooks

Webhooks

Free
Team
Pro
Enterprise

Integrations

1 included

3 included

Integrations

Free
Team
Pro

1 included

Enterprise

3 included

Security

Compliance (SOC 2 Type 2, GDPR, HIPAA, CCPA, Privacy Shield)

Compliance (SOC 2 Type 2, GDPR, HIPAA, CCPA, Privacy Shield)

Free
Team
Pro
Enterprise

SAML 2.0 SSO

SAML 2.0 SSO

Free
Team
Pro
Enterprise

Security audit

Security audit

Free
Team
Pro
Enterprise

Support

Customer support

Customer support

Free
Team
Pro
Enterprise

Live chat and faster response SLAs

Live chat and faster response SLAs

Free
Team
Pro
Enterprise