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ProductCraft 
Deliver a better product experience to customers
Free
Start understanding and optimizing your customers’ experience with Pendo. It’s free, forever.
INCLUDES:
- 1 Web app key
- 1 Mobile app key (for iOS, Android)
- Up to 1,000 monthly active users
- Unlimited feature and page tagging
- Use of In-app guides
Team
Optimize your customer’s experience with the ability to understand and guide your users.
EVERYTHING IN FREE PLUS:
- Single app key for web or mobile
- Customizable monthly active users
- Analytics
- In-app guides
- API access
MOST POPULAR
Pro
Increased ability to understand what users want, communicate product priorities and scale efficiencies.
EVERYTHING IN TEAM PLUS:
- Feedback
- Roadmap
- SAML 2.0 SSO
- 1 integration
Enterprise
Leverage the complete Pendo platform across your entire product portfolio with increased support.
EVERYTHING IN PRO PLUS:
- 1 additional application key for web or mobile
- Pendo install on a dev environment
- Up to 3 integrations
- Security audit
- 24/5 Live chat support & faster SLAs
Just need Insights, Guidance, or Feedback? Ask us about our a la carte product options.
Built to never let you down
Built to scale with you at the speed you expect
Insights whenever you need them with 99.9%+ uptime.
99% of guides displayed in less than half a second.
Extend product insights with a full suite of integrations and APIs
Comprehensive data security and privacy compliance
SOC-2 Type 2
EU/US Privacy Shield
GDPR
HIPAA
Plan Comparison
Find a plan to suit your team
Web or mobile application keys
Free
1 web key
Team
1 key
Pro
1 key
Enterprise
2 keys
Capabilities
Some limitations apply
- AnalyticsFreeTeamProEnterprise
- Retroactive data history
- Unlimited page and feature tagging
- Behavioral analytics
- Cross-app journey reports
- Customizable reports (Data Explorer)*
- Product Engagement Score*
- Sentiment Analytics – NPS
- Polls, Surveys*
- * not included in Pendo Free
- In-app guidesFreeTeamProEnterprise
- Web guides
- Mobile guides*
- Resource Center (In-app help center)*
- Guide templates
- Guide scheduling and ordering
- Guide Experiments (Available in Pro/Enterprise only)
- Localization
- Accessibility Features (keyboard navigation and ARIA labels)
- * not included in Pendo Free
- FeedbackFreeTeamProEnterprise
- Scaled feedback collection
- Reports and metrics
- Resource center integration
- RoadmappingFreeTeamProEnterprise
- Interactive roadmap
- External and internal version control
Data Management & Access
Unlimited Pendo seats
Data retention
Free
7 years
Team
7 years
Pro
7 years
Enterprise
7 years
API access
Webhooks
Custom roles and permissions
Integrations
1 included
3 included
Security
Compliance (SOC 2 Type 2, GDPR, HIPAA, CCPA, Privacy Shield)
SAML 2.0 SSO
Security audit
Support
Customer support
Live chat and faster response SLAs