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ProductCraft 
Deliver a better product experience to customers
Free
Start understanding and optimizing your customers’ experience with Pendo. It’s free, forever.
Includes:
- 1 Web app key
- 1 Mobile app key (for iOS, Android)
- Up to 1,000 monthly active users
- Unlimited feature and page tagging
- Use of In-app guides
Team
Optimize your customer’s experience with the ability to understand and guide your users.
Everything in Free plus:
- Single app key for web or mobile
- Customizable monthly active users
- Analytics
- In-app guides
- API access
Pro
(most popular)
Increased ability to understand what users want, communicate product priorities and scale efficiencies.
Everything in Team plus:
- Feedback
- Roadmap
- SAML 2.0 SSO
- 1 integration
Enterprise
Leverage the complete Pendo platform across your entire product portfolio with increased support.
Everything in Pro plus:
- Additional app key for web or mobile
- Pendo install on a dev environment
- Up to 3 integrations
- Security audit
- 24/5 Live chat support & faster SLAs
Just need Insights, Guidance, or Feedback? Ask us about our a la carte product options.
Pendo for Startups
Ready to take your company from startup to scale-up? Get the full power of Pendo at a startup-friendly rate today.
- Stop flying blind with end-to-end product usage data from your earliest stages.
- Start disrupting your more established competitors with ease.
- Eliminate user confusion and frustration with in-app guides.
- Do it all without writing a single line of code.
Built to scale with you at the speed you expect
Insights whenever you need them with 99.9%+ uptime.
99% of guides displayed in less than half a second.
Extend product insights with a full suite of integrations and APIs
Comprehensive data security and privacy compliance
SOC-2 Type 2
EU/US Privacy Shield
GDPR
HIPAA
Plan Comparison
Find a plan to suit your team
Web or mobile application keys
Free
1 web key
Team
1 key
Pro
1 key
Enterprise
2 keys
Capabilities
Some limitations apply
- AnalyticsFreeTeamProEnterprise
- Retroactive data history
- Unlimited page and feature tagging
- Behavioral analytics
- Cross-app journey reports
- Customizable reports (Data Explorer)*
- Product Engagement Score*
- Sentiment Analytics – NPS*
- Polls, Surveys
- * not included in Pendo Free
- In-app guidesFreeTeamProEnterprise
- Web guides
- Mobile guides*
- Resource Center (In-app help center)*
- Guide templates
- Guide scheduling and ordering
- Guide Experiments (Available in Pro/Enterprise only)
- Localization
- Accessibility Features (keyboard navigation and ARIA labels)
- * not included in Pendo Free
- FeedbackFreeTeamProEnterprise
- Scaled feedback collection
- Reports and metrics
- Resource center integration
- RoadmappingFreeTeamProEnterprise
- Interactive roadmap
- External and internal version control
Data Management & Access
Unlimited Pendo seats
Data retention
Free
7 years
Team
7 years
Pro
7 years
Enterprise
7 years
API access
Webhooks
Custom roles and permissions
Integrations
1 included
3 included
Security
Compliance (SOC 2 Type 2, GDPR, HIPAA, CCPA, Privacy Shield)
SAML 2.0 SSO
Security audit
Support
Customer support
Live chat and faster response SLAs
Ready to get started?
We love great products. Let us show you how we can help improve yours.