The latest in...

Product Teams The 5 essential qualities of a data-driven product manager

As informative and objective data may be, it’s only as good as the product manager who analyzes it. You can (and should) make collecting data around how your users engage with your product a top priority, but that information won’t solve any problems on its own. No matter how much data you have, its relevance... Read more »

Read more
Customer Teams 5 ways to use in-app messaging for cross-selling and upselling

With the notion that it’s more efficient to retain an existing customer than to acquire a new one looming, many companies are looking inward to focus on their current customer base. This means both ensuring you’re supporting customers in ways that drive long-term retention and taking opportunities to provide them with even more value from... Read more »

Read more
Using Pendo How SchoolCloud and Renaissance Learning are pivoting their platforms and ensuring access to edtech for all

In the age of COVID-19, it’s no longer optional for school districts and educational institutions around the world to have some form of education technology at their disposal. They’re now reliant on these tech platforms to provide the digital instruction, assessment, and administration tools that are helping to ensure learning isn’t interrupted when students and... Read more »

Read more
Pendo Community eLearning software usage peaks at 167% as a result of COVID-19

This blog post is part of a broader series analyzing the impact the COVID-19 crisis is having on software product usage across 40+ industries and sub-industries. For additional insights and analysis from our data science team, check out our previous posts in the series. When schools closed their doors in March, elected officials, administrators and... Read more »

Read more