For any company, growing pains are inevitable. For tech companies that are scaling quickly, they can feel insurmountable. Enter: product ops. Just as sales ops is to the sales team, it makes sense that the product organization would benefit from an operational function to drive alignment, communication, and processes around product development, launch, and iteration.... Read more »

Customer Teams Product Teams How To Write The Perfect Product Feedback Policy

Chances are, you’re reading this because you’re constantly inundated with questions about what you’re building next, and drowning in ideas, feedback and feature requests. It all adds up and it’s easy to simply bury your head in the sand and ignore it all. But that’s the worst thing you can do. There’s an easier way... Read more »

Using Pendo How the Pendo-Segment Integration Powers Product Operations

We are excited to announce that Pendo now supports bi-directional data exchange with Segment. This integration enables product analytics and in-app interactions to be connected to existing workflows and business data, creating a more seamless and effective product management lifecycle. As the product journey requires an expanding tech stack while generating an increasing amount of... Read more »

Pendo Community Introducing our Pendo world customer tour

There’s really nothing I love more about my work than hearing from our customers. Ask anyone on the Pendo team—I get a big charge from an amazing customer story or a not-so-amazing one. These stories can either make or break my day. But they also inspire me to do whatever it takes, day in and... Read more »