It’s tempting to believe in the archetype of a visionary, larger-than-life product leader who knows what their customers want even more so than the customers themselves. But on a day-to-day basis, the function is more about building bridges than commanding stages. I recently spoke with Matt LeMay, who wrote Product Management in Practice, and he... Read more »

Customer Teams The Insight That Led Pendo to Acquire Receptive

Receptive solves a problem that I’ve personally experienced for many years running product organizations. Once you ship a product, you start getting feedback from users on what they want you to build next.

Using Pendo Five Questions with Fusion Web Clinic

Five Questions with Emily Hardin, Director of Product at Fusion Web Clinic. 1. What challenges or business needs initially led you to consider Pendo? Initially, we were just looking for an NPS solution. We were just about to launch a rewrite of our software, and we needed to get a baseline value so we... Read more »

Pendo Community Dan Ariely and Vivian Howard to Keynote Pendomonium

To work in tech in North Carolina is to know Dan Ariely. And to live in North Carolina is to know Vivian Howard. Of course, both are recognized far beyond the bounds of the state Pendo calls home—Dan for his research and books on behavioral economics and Vivian for her popular television series A Chef’s... Read more »