Why every PM should be measuring product engagement right now

Today’s product managers no longer measure success by the number of features shipped. The best PMs are hyper-focused on delivering high-value experiences at every stage of the product journey. Through that, they partner with teams across the organization to put the product at the center of the business–leveraging it for everything from customer acquisition and... Read more »

With the notion that it’s more efficient to retain an existing customer than to acquire a new one looming, many companies are looking inward to focus on their current customer base. This means both ensuring you’re supporting customers in ways that drive long-term retention and taking opportunities to provide them with even more value from... Read more »

What do Elon Musk’s SpaceX, Patagonia founder Yvon Chouinard, and the production team of Disney’s blockbuster animated film Frozen 2 have in common? They’ve all found success by setting clear product visions and being willing to adapt them to changing circumstances. In these uncertain times, that’s a discipline every product leader needs to develop, and... Read more »

Over the past two days, we at Pendo have been hard at work putting on our first-ever virtual conference. Normally, Pendomonium draws hundreds of Pendo users to our HQ in Raleigh, NC, but in light of the pandemic, the team decided to hold the event remotely. Normally, Pendo users make up the majority of Pendomonium... Read more »