PENDO FOR FINANCIAL SERVICES

Increasing Digital Product Engagement in Financial Services

Automate personalized experiences

Improve workflow efficiency

Deliver in-app communications

Nudge users towards the most valuable parts of your application

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Pendo - 91% TechValidate

91% of surveyed Financial Services customers reduced support costs by 5-10% or more after implementing Pendo.

Validated Source: TechValidate

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Keep customers informed about service availability and critical business updates

CUSTOMER SUCCESS

When going digital is mandatory, Pendo helps Q2 transform financial institutions

During the recent spike in digital banking, Q2 turned to its Pendo dashboards to make sense of changes in usage and to launch an in-app messaging campaign. This helped banks adapt to swiftly changing circumstances and ensured Q2 could continue providing high-touch service to their customers.

Pendo - 74% TechValidate

74% of surveyed Financial Services customers improved in-app communication since implementing Pendo.

Validated Source: TechValidate

Find and fix in-app friction to increase transaction volume and completion rates

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I love that Pendo can gather analytics and insights and then allow me to take action on those insights through guides/in-app messages.

Michael Vasquez | Product Owner | Q2eBanking

Additional Resources

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Banking software usage climbs up to 41% during COVID-19 pandemic

Read now

IHS Markit rolls out new UI, identifies under-used features to sunset with Pendo

Learn how