PENDO FOR FINANCIAL SERVICES
Increasing Digital Product Engagement in Financial Services
Automate personalized experiences
Improve workflow efficiency
Deliver in-app communications
Nudge users towards the most valuable parts of your application
91% of surveyed Financial Services customers reduced support costs by 5-10% or more after implementing Pendo.
Source: TechValidate
Keep customers informed about service availability and critical business updates
CUSTOMER SUCCESS
When going digital is mandatory, Pendo helps Q2 transform financial institutions
During the recent spike in digital banking, Q2 turned to its Pendo dashboards to make sense of changes in usage and to launch an in-app messaging campaign. This helped banks adapt to swiftly changing circumstances and ensured Q2 could continue providing high-touch service to their customers.
74% of surveyed Financial Services customers improved in-app communication since implementing Pendo.
Source: TechValidate
Find and fix in-app friction to increase transaction volume and completion rates
“
I love that Pendo can gather analytics and insights and then allow me to take action on those insights through guides/in-app messages.
Michael Vasquez | Product Owner | Q2eBanking
