What's New in Pendo

Discover is a new set of features focused on improving the product discovery process.

With Discover you’ll truly leverage the voice of the customer to take action. If you’re struggling to prioritize product decisions and separate signal from the noise in customer feedback–Discover is for you. With it you’ll generate smarter hypotheses, quickly test them with the right audience, and share them with ease.

Pendo AI helps businesses accelerate how they build and launch products that customers actually want.

Pendo AI is a collection of AI-powered products and features including one-click guides, instant summaries of qualitative user feedback, and auto-generated customer expansion campaigns. Eliminate hours of manual effort and uncover insights to drive impactful business outcomes—like revenue growth, customer retention, and more.

Watch recordings of people using your product and gain a deeper understanding of their behavior and empathy for their problems.

With Session Replay you’ll gain context and insights you can’t get from product analytics alone. Filter user sessions based on user behavior or guide interaction. Then gain valuable context and specific insights by watching playbacks.

Leverage machine learning to analyze open text NPS responses and extract common themes from your data.

Cut through the clutter of qualitative NPS data with Pendo Simon. Use ML algorithms to automatically extract themes from open-text NPS responses to identify the most common feedback of promoters or detractors. Then act on that data in-app by creating Pendo segments from themes.

Do product discovery at scale. Add product ideas to Pendo and quickly validate them in-app with the right users.

Add your product ideas to Pendo and create an Idea Test to show your target users in-app. Users can vote and comment to help you prioritize what to build next. See deep analysis of the results - understand what’s important to different segments of users and easily prioritize with revenue, impact and effort data.

Unlock more power from your product data by connecting it to your cloud storage.

Blend product insights with other crucial data sources across your business by exporting event data to Amazon S3 or Google Cloud Storage. Make Pendo data more shareable, actionable, and valuable to your business by creating one connected source of truth.

Ask and answer your most important product questions with Data Explorer.

Build queries faster with better event search & selection and new search capabilities, and get better insights with unlimited events analysis and aggregated summary data.

Build and manage an effective guide portfolio with simplified orchestration capabilities.

Categorize and prioritize your guides by goal, and simplify the guide creation process by automatically recommending approved layouts for new guides.

Get better insights, faster, with enhancements to Pendo's Analytics.

Get the insights you need with Global Dashboard Filters that automatically update every widget on your dashboard. Save time and easily compare data between different widgets on a single dashboard.