USER ONBOARDING
Personalized user onboarding and in-app training
Make every user a product expert from day one
Guide customers to value faster
Improve the customer experience
Unique solutions for your unique customers

Guide customers to value faster
Demonstrate the value of your applications quickly by guiding users to the features that benefit them most. Set goals and communicate performance so that onboarding is aligned to business results.

Improve onboarding
82% of Pendo customers who use Pendo to improve onboarding time saw at least a 10% reduction in time and effort.
Source: TechValidate
Improve the customer experience
Curate the perfect first impression by providing an intuitive, frustration-free experience at the start of the customer journey. Reinforce new knowledge and add more complex tasks as users gain confidence.


Unique solutions for your unique customers
Segment your customer base and target communications based on individual needs. Personalized guidance means each user can achieve their particular goals.
HOW-TO GUIDE
Getting started with in-app onboarding
Early product engagement is a critical indicator of long term customer health. In this article, learn how to increase customer engagement using in-app onboarding.

“When our customers have a consistent product experience, they develop a familiarity with our application. They learn how to help themselves and know they can come back and learn more later if they’re busy or on a job site. The less surprising we can be in our application, the better. Pendo has allowed us to provide this new level of consistency.”
Amanda Bridge | UX Content Writer
Case studies

Using in-app walkthroughs to onboard new users decreased support ticket volume by 60% and reduced churn by 7% for first month customers.

UserTesting uses Pendo to turn onboarding and training into an ongoing relationship with the user.
Ready to get started?
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