How I Pendo

We asked our customers, “How do you Pendo?” And the responses we got were pretty amazing. This curated collection features some of the most creative, impactful, and innovative ways people are using Pendo today. We hope their stories will inspire you to Pendo your next project or initiative.

Featured story
AdoptionFeatured
Putting new features on the main stage
Product Financial Services Feature LaunchIn-app GuidesUX Improvement

Find out how MineralTree used a Pendo in-app guide to improve the navigation in their app—without relying on engineering resources

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Adoption

Stories from customers who’ve used Pendo to launch new offerings, drive utilization of their products, and get their users excited for new features

Nelnet
Conquering the learning curve, one guide at a time
Customer Success Financial Services
CreatorIQ
Getting straight to the source
Product Sales / Marketing Technology
Calabrio
Finding a way through the ignored inbox
Product Contact Centers
Pendo’ing it means getting an accurate view of data and figuring out what you can do next.

From: “Chatting away the game of “telephone”

Kaly Nasiff

Product owner | StrongMind

Product-led growth

Stories from customers who’ve used Pendo to expand their product’s potential, reach the right users at the right time, and act quickly to move the needle

PetDesk
Focusing on feedback to inspire internal teams
Customer Success Veterinary Services
GetAccept
Sweetening the pot with a little special(ist) attention
Product Sales / Marketing Technology
Pendo’ing it means ‘let's go, let's test it, let's get it out there.’ Let's do a pulse check and talk to our users immediately or change their behavior quickly without having to go through the normal agile engineering process.

From: “Skipping the (engineering) line to run faster

Amber Britton

Senior product manager | SecurityScorecard

Customer experience

Stories from customers who’ve used Pendo to tailor their onboarding motions, delight their users, and create more immersive product experiences

Bonfire
Sparking curiosity in a community-focused field
Product Government Services
IHS Markit
Riding off into the (feature) sunset
Product Information Services
To me, ‘Pendo’ing it’ means being able to get things done quickly and be in control of it. It’s removing the reliance that we have on our product and engineering teams, being able to put something into the product very quickly, and [then] measuring and iterating on that if need be.

From: “Leveling up the onboarding experience

Jill Ramondo

Manager, customer education and services development | Energage

Show us (or let us show you) how to Pendo

Have you used Pendo to solve a unique challenge? We’d love to hear your story. Or ready to Pendo it yourself? Request a free demo and find out what’s possible.

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