PENDO FOR HEALTHCARE

The digital experience is now essential for Healthcare

Understand patient and provider behaviors

Deliver in-app training and guidance

Improve usability and customer satisfaction

Discover usage patterns with product analytics. Segment activity by role and persona

Since implementing Pendo, 100% of surveyed Health Care organizations confirmed that their team has saved 20+ hours/week on average.

Validated Source: TechValidate

Deliver in-app training for key provider workflows.

Educate patients and users who are new to your app.

HOW I PENDO

Learn how a leading healthcare experience analytics provider used Pendo to communicate a critical fix to customers affected by a bug in a major release—leading to a significant reduction in support tickets and bolstering user confidence

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Collect user feedback to prioritize improvements.

Track how enhancements impact customer satisfaction.

“In app feature announcements are much more targeted, more granular, and created by non dev resources. We have a tremendous amount of customer data on usage and NPS, much more than we’d ever possibly get without Pendo.”

Dan Larsen, Product Management Manager | Henry Schein

See how Pendo could work for you

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How K4Connect delivers in-app training and support to senior living staff in Covid-19

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Healthicity replaces 100-page user manual with Pendo in-app guidance