Pendo Session Replay: See how users navigate your apps

A deeper look at user behavior

Visual proof

Gain context on the customer experience and influence internal teams.

Unlimited replays

Never miss a critical user interaction or insight.

Powered by Pendo

One home for all your user intelligence — quant, qual and visual data.

User behavior data, in context

Filter by quant and qual data

Find replays by account, segments, apps, guides, pages, features, and more.

Access anywhere on Pendo

Built directly into the platform so you can instantly see the behavior behind the data.

Put customer privacy first

We offer three out-of-the-box, no-code settings that are fully customizable to your needs.

View replays by guide data

See the why behind your guide performance with guide-based replay filters.

Our platform doesn't look like Instagram—we make software for clinical trials. It is complex for very complex work. But we can still help users do things more efficiently and to rethink how we design our applications. Session Replay gives us really good opportunities to ask questions about our own software—it’s not what the user did wrong, but what can we do better? I’m excited to use this product to help us make better, smarter decisions about our applications. Jonathon Wilson, Senior R&D Software Systems Analyst
When I look at replays, I see more than just numbers; Session Replay offers profound insights into how users uniquely interact with our product. It's eye-opening and mind-blowing to realize how Session Replay reveals these intricate user behaviors and patterns that we might not have anticipated. Product Training Specialist, Ad Tech company

Want to see for yourself?

Schedule a custom demo and have an expert show you how Pendo Session Replay works.

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Not ready to talk to sales? Explore the product on your own with a self-guided tour.

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Frequently asked questions

What is Pendo Session Replay?

Video playbacks of in-app user behavior. Captures user events such as clicks, cursor movements, scrolling, and more.

How do I install Pendo Session Replay?

If you have the Pendo snippet installed on your app, you can get started with Session Replay right away.

What can I do with Session Replay?

With Session Replay on Pendo, you get one home for user behavior intelligence. See the behavior that’s driving the data, from launches to product discovery. Better understand your quant and qual data by watching what users do within the context of your app. Gain an even deeper understanding of customers by experiencing exactly what they experience. Then, leverage that evidence to confidently align teams around your solution. See an example of how that works here, in our self-guided tour of Session Replay.