“Pendo does the job better than any other analytics tool I’ve used. It’s very easy for non-technical people to do the heavy-lifting and doesn’t require me to be reliant on my engineering team. We now have insights into what we need to prioritize. In-app surveys have allowed us to keep key clients happy.”
Validated Source: EdTech customer
Build on-demand training and address common support issues.
When the coronavirus pandemic began to spread across the globe, closing physical schools was one of the first steps many countries took to slow its progress. London-based Firefly Learning is one of the EdTech software platforms powering this new learning landscape, and the surge in demand pushed their usage to unprecedented levels. To adapt in real-time, they turned to Pendo.