Digital transformation accelerated
Guide the experience across your web and mobile apps
“We’ve had a hugely successful experience with Pendo. It’s allowed us to connect with our customers and use insights to tailor our product to our users in an incredible way.”
Dan Larsen | Senior Product Leader 
Drive revenue from digital experiences
To realize the business benefit of the shift to digital, you need a way to drive user engagement, conversion, and expansion inside and across your apps.
To realize the business benefit of the shift to digital, you need a way to drive user engagement, conversion, and expansion inside and across your apps.
“I created an entire growth and adoption strategy focused on educating support and customer success, as well as impacting our sales and marketing funnel, by providing our organization with data on what customers like to do and how to make them more successful. That’s all knowledge that Pendo provides to us as a company.”
Jay Brewer | VP of Experience Design
“Pendo has, and continues to provide a vital messaging and analytics platform for various teams in our organization. Dependence on engineering resources has dropped more than 95% for messaging needs. Analytics reporting has contributed to decisions around each initiative Conductor has committed to for its 2019 roadmap.”
Jonathan Slavuter, User Experience & Product Designer
Make your apps an insights and iteration engine
Unify and track usage data across your entire web and mobile portfolio. Understand the impact of new features and UX changes. Always know what’s top-of-mind for customers so every team — from digital strategy and CX to product ops and innovation — can create experiences that drive lifetime value.
Unify and track usage data across your entire web and mobile portfolio. Understand the impact of new features and UX changes. Always know what’s top-of-mind for customers so every team — from digital strategy and CX to product ops and innovation — can create experiences that drive lifetime value.
93% of surveyed Large Enterprise organizations saved 15-20 hours/week with Pendo.
Personalize each user’s product journey at massive scale
Segment and engage your customers based on usage and sentiment, from the individual user all the way up to the account. Find every user’s “golden path.” Trigger personalized guides and messages to increase retention and loyalty — all without engineering or data science.
Segment and engage your customers based on usage and sentiment, from the individual user all the way up to the account. Find every user’s “golden path.” Trigger personalized guides and messages to increase retention and loyalty — all without engineering or data science.
Scale efficiencies and reduce cost
Reduce the hours spent on support tickets by helping users find their way inside your apps. Prioritize product investments based on a clear view of what users do, think, and want to improve the ROI of engineering investments.
Reduce the hours spent on support tickets by helping users find their way inside your apps. Prioritize product investments based on a clear view of what users do, think, and want to improve the ROI of engineering investments.
Converge on product intelligence to accelerate business growth
Extend product insights across the entire customer lifecycle by combining data from your other enterprise systems like Salesforce, Marketo, Zendesk, and Intercom. Build custom data pipelines between Pendo and your data warehouse or BI tool of choice.
Extend product insights across the entire customer lifecycle by combining data from your other enterprise systems like Salesforce, Marketo, Zendesk, and Intercom. Build custom data pipelines between Pendo and your data warehouse or BI tool of choice.
“94% of surveyed customers use Pendo in conjunction with other tools”
Protect your customers’ privacy and reduce security risk
Pendo invests heavily in security certifications, third-party audits, and dedicated data protection officer (DPO) and chief information security officers (CISO) to ensure the integrity and privacy of your data.
Certifications and support
SOC 2 Type 1 and Type 2, EU/US Privacy Shield, GDPR, HIPAA
DPO and CISO
Security policies are defined and managed at the executive level.
Encryption and access controls
All customer data is protected in Google Cloud Platform using industry best practices.
Pendo invests heavily in security certifications, third-party audits, and dedicated data protection officer (DPO) and chief information security officers (CISO) to ensure the integrity and privacy of your data.
Certifications and support
SOC 2 Type 1 and Type 2, EU/US Privacy Shield, GDPR, HIPAA
DPO and CISO
Security policies are defined and managed at the executive level.
Encryption and access controls
All customer data is protected in Google Cloud Platform using industry best practices.
Achieve your goals with dedicated services and support
Pendo offers onboarding specific to your objectives. Professional services ensures you’ve implemented effectively, your data sources are well integrated, and your team is trained on best practices for creating guides and hitting goals. And our success team is always focused on meeting your needs, no matter how complex.
“96% of Pendo customers see ROI in the first 12-18 months with 70% seeing ROI in the first 6-9 months”
Pendo offers onboarding specific to your objectives. Professional services ensures you’ve implemented effectively, your data sources are well integrated, and your team is trained on best practices for creating guides and hitting goals. And our success team is always focused on meeting your needs, no matter how complex.
“96% of Pendo customers see ROI in the first 12-18 months with 70% seeing ROI in the first 6-9 months”