- Massively scalable.
- Highly performant.
- Richly extensible.
User Insight, user guidance, and user communication for product portfolios
Large companies need to optimize the customer experience across a suite of digital products. Pendo helps you understand and guide your users across all products to increase adoption, accelerate cross-sell/up-sell, and improve multi-product retention.
Multi-App Analytics & Feedback
Track user behavior, usage trends, and sentiment across a portfolio of multiple Web and mobile apps
Extensive Role-based Permissions
Control data access, campaign authoring, and publishing for all of the teams in your organization
Rich In-App Campaigns
Develop and deploy customer engagement, training, and up-sell/cross-sell campaigns using a simple, intuitive visual studio tool
High Scale Automatic Event Tracking
Capture and analyze every user activity - Pendo processes millions of events per hour without breaking a sweat… or slowing down your apps
I have seven key products that I have responsibility for. Some are available as multi-tenant cloud, some are available as on-premise or single-tenant only, and one of the products is available across all three deployment options. That’s what makes Pendo so valuable. It allows us to get complete visibility across all of the different client environments.
Open integration across the enterprise
Large companies don’t have one single system of record, and don’t want data to be trapped in closed tools. Pendo plays nicely with other tools to ensure product insight powers key decisions and business processes in sales, marketing, success, support, and other functions. Integrations include: Salesforce, Gainsight, Zendesk, Domo, Atlassian, BigQuery and Redshift.
First class support for security and data privacy
Data protection, security, and compliance aren’t “nice-to-haves” for large companies—they’re necessities. Pendo invests heavily in this area with multiple security certifications, third-party audits, and a dedicated data protection officer.
Certifications & Support
SOC 2, Type 1 and Type 2, EU/US Privacy Shield, GDPR
Data Protection Officer
Defines and manages security policies across the organization
Encryption & Access Controls
All customer data is protected using industry best practices
Dedicated to your success
Large organizations shouldn’t have to rely on self-service checklists and community forums to get help. Pendo provides complete support and services to match your complex needs:
Customer success managers
- A Pendo partner focused on helping your organization maximize results
Technical account management
- Strategic technical advisors that know your business and implementation
- Leverage our expertise for customized onboarding, implementation, and training