Retention

Increase user retention and lifetime value

How “sticky” is your product? One of the best measurements of product value is whether users continue to use it. Pendo’s retention analytics allow you to easily visualize whether customers return to and engage with your product after they first experience it.

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See how well your product retains users

Easily track retention over time for different cohorts to understand whether product updates, new features, or in-app guidance is keeping users active and engaged with your product. Retention insights help you know which product enhancements reduce churn and accelerate growth.

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Understand what drives retention and churn

Compare retention rates across individual users, accounts, or custom segments. Are large customers, or users of a particular feature more likely to stick around? Pendo lets you know.