Category

Perspectives

Stories and insights about software and the world

Articles

AI’s next chapter depends on how well businesses understand their users
Perspectives –– 4m read
AI’s next chapter depends on how well businesses understand their users
Anthropic is betting on enterprise adoption. Your AI strategy should, too.
Perspectives –– 4m read
Anthropic is betting on enterprise adoption. Your AI strategy should, too.
How product builders can prove AI ROI
Perspectives –– 7m read
How product builders can prove AI ROI
Stop shipping agents without product context
Perspectives –– 5m read
Stop shipping agents without product context
The CX advantage AI can't hand you
Perspectives –– 5m read
The CX advantage AI can't hand you
3 types of context every AI agent needs, and the one everyone skips
Perspectives –– 4m read
3 types of context every AI agent needs, and the one everyone skips
Enterprise AI’s next challenge: proving value for users
Perspectives –– 4m read
Enterprise AI’s next challenge: proving value for users
The Customer Success platform era is over
Perspectives –– 6m read
The Customer Success platform era is over
How we improved stickiness for Pendo’s AI agent by 61%
Perspectives –– 6m read
How we improved stickiness for Pendo’s AI agent by 61%
The evolution of the product engineer [2026]
Perspectives –– 5m read
The evolution of the product engineer [2026]
Best churn prediction tools for SaaS teams in 2026
Perspectives –– 11m read
Best churn prediction tools for SaaS teams in 2026
Should you build or buy your churn prediction model?
Perspectives –– 5m read
Should you build or buy your churn prediction model?