Compare the “old” way and “agentic” way of using your app

If your agent was designed to streamline or replace a specific workflow, Agent Analytics gives you a direct way to validate that shift. You can compare how users completed a task—like booking a trip or filling out a form—through traditional, click-based paths versus how they now complete it with the help of your agent.

In a single dashboard (no SQL or stitching together tools required), you’ll be able to see whether agent-assisted outcomes are more efficient, whether conversion rates improve, and how behaviors differ across experiences. It’s the clearest view yet into whether your AI-powered workflows are truly better than what came before.

See exactly what a hybrid agent dashboard looks like in this Agent Analytics product tour.

Real-world use case: Monitoring Agentforce outcomes for Sales teams

For companies that’ve deployed internal agents to help teams like Sales move faster, visibility into usage and impact is key. With Agent Analytics and Pendo installed on your Salesforce instance, you can get exactly that.

Imagine your reps are using an Agentforce agent to complete tasks like updating deal records, finding collateral, or preparing for calls. With traditional Pendo Analytics capturing product usage data inside Salesforce and Agent Analytics capturing agent interaction data, you can see exactly which tasks the agent is assisting with, whether it’s accelerating completion time, and how adoption varies across regions or roles.

It’s a full picture of how your internal AI tools are being used, and whether they’re truly improving productivity and cutting costs.

Move your business beyond the AI pilot phase

Agent Analytics is now free and you can get started today. If you’ve launched an agent, but still feel like you’re guessing what’s working or digging through hours of log traces in Dev tools, it’s time to get a PM-first solution. Don’t be one of the 77% still struggling to scale.

As our own AI PM and Agent Analytics power-user, Niamh Jones, has said, “Agent Analytics is much easier for someone non-technical to really understand what’s going on within their agent. You know quickly, whether an agent is doing a good or bad job.”

👉 Are you a customer? Get started with Agent Analytics for free. Or, get a demo today.

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