The Truth About Pendo Alternatives

Many companies claim to be “the alternative” to Pendo, but don’t be fooled by point solutions posing as product platforms. By combining product analytics, customer sentiment, in-app messaging, and user guidance, Pendo is the only complete solution

How to Choose

When comparing solutions, it can seem like there’s more similarities than differences, but there are core elements and critical requirements that can make or break your success. Here’s what to watch for as you evaluate your options:


Pendo

Amplitude

GainsightPX

Heap

Mixpanel

Walkme

Whatfix
Product Analytics
Auto-Tracking i
Automatically collect every feature click, mouse hover, page load and focus event in an application. Tag features at any point and retroactively organize that raw captured data for analysis.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Multi-product portfolio analysis i
Manage multiple apps in a product portfolio and analyze usage across both web and mobile apps using a holistic view.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Native visitor and account insights i
Understand not only individual-level behaviors, but also organize visitors by account, organization, or company. This is critical for B2B companies or products designed to be used by teams.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Product engagement scoring i
A single number that represents the combined impact of feature adoption, return user stickiness, and new user growth.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Sentiment analysis i
Analyze senitment data like NPS by layering in product usage information. See correlations between page/feature use and user sentiment.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
In-app guides
No-code guide building i
Build and style guides with a point-and-click designer, no coding or CSS knowledge required.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Native behavioral targeting i
Analytics backbone to enable precise behavior-based segmentation. For example, you showing a tooltip to users who have not yet tried a new feature, or ask for feedback from users who have used it more than 5 times in a certain week.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Personalized resource center i
Personalized in-app helper that houses additional in-context and help including support articles, FAQs, in-app guides, and more.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Voice of the customer
Collect, organize, and prioritize user feedback i
Collect user feedback without requiring them to leave an application. Triage and process that feedback to help drive product planning and prioritization.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Collect qualitative sentiment data using NPS & Polls i
Pendo makes it easy to survey your audience, supporting NPS, multiple choice, and open text question formats.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Communicate releases with Roadmaps i
Communicate priorities and visualize your product strategy with Roadmaps.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Enterprise Ready
Designed for apps you build and apps you buy i
Designed for software that companies build for and deliver to their customers and the software that companies buy or build for their employees.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
SOC2 Type 2 in all five trust principles i
SOC 2 Type 2 certified on all five trust principles with zero exemptions.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix
Host data in US or EU data centers i
Customers can choose between having their data hosted in data center facilities in either the United States or European Union.
Pendo
Amplitude
GainsightPX
Heap
Mixpanel
WalkMe
Whatfix

See for yourself

Choosing the right product experience solution is a critical decision. Let us help by highlighting some key differences between your options in a 30 minute consultation.

Prefer to explore hands-on? We can set you up with a sandbox or trial account so you can fully understand the power of the Pendo platform.