Pendo for Agents

Build agents that deeply understand users.

Pendo has the product context and observability your agents
have been missing.

Works with your favorite agents

Agentsarerunningoninstructionsandsupportdocs.That’sit.Butwhattheyreallyneedisproductcontext:anunderstandingofwhatusersdoinyourproduct,likepagesvisited,featuresignored,andworkflowsabandoned.

Product context powers agents that
are actually helpful.

Connect product context to any agent you build or buy. Prove it’s driving results. Or find out fast that it isn’t.

Offer help, before users submit tickets.

Arm your agents to act on frustration signals, before they become support tickets.

  • Detect and act on frustration signals
  • Surface guidance right when users need it
  • Lower ticket volume and resolve issues

Keep users flowing through work.

Re-engage employees and customers who dropped off with personalized nudges.

  • Adapt onboarding in real time
  • Spot drop-offs and re-engage users
  • Improve time to value

Optimize AI adoption.

See where AI is improving workflows, so you can double down on what’s working.

  • See session volume, resolution rates, and task completion
  • Understand top use cases
  • Reduce AI spend on low-impact work

Grow accounts.

Agents surface high-value features to the right users at the right moment.

  • Drive adoption of your stickiest offerings
  • Turn feedback into roadmap decisions
  • Prevent frustration and user rage

The context and visibility
your agents need.

The Pendo app, with Agent Analytics listed under Learn and Agent Toolkit under Act, both highlighted in the product navigation alongside Leo and your product signals.

  • Agent Toolkit

    Create proactive agents.

    Pendo connects your product usage data to your favorite agents, from Fin and Agentforce to Decagon and Sierra.

    Explore Agent Toolkit
  • Agent Analytics

    Prove your agents work.

    Track success rates, top use cases, emerging issues, and outcomes to prove ROI and fine-tune your agents.

    Explore Agent Analytics

Who it’s for.

  • Product

    Agent conversations, tailored for each user.

    Send agents the behavioral context they need to personalize user interactions, improve adoption, and prove you’re driving ROI.

  • Customer Support

    Support agents that are one step ahead.

    Pendo gives your CS agent behavioral insights to deflect more, escalate less, and keep customers from churn.

Join 14,000+ teams innovating with Pendo

The best builders in the AI era
choose Pendo.

“BecauseFinispoweredbyPendodata,it’scatchingcustomersatcriticalmomentsandresolvingquestionsbeforetheybecomesupporttickets.”

Kathleen Ross

Kathleen Ross

Product Support Associate Director, Teachable

Read the story

Your agents are guessing, and it shows.

See what’s possible with product context.