Agent Toolkit connects real-time product context to any agent you build or buy. Help your agents spot friction and step in proactively, and free your people to do higher-value work.
Pull product context on demand, act on it in real time, and send what you learn back to product — all over one connection.
A Codex agent calls the Pendo MCP get_user_context tool and reads back the user’s last page, failed attempts, and unopened guide, then updates the agent to guide the stuck step.
Feed product data to your agents so they can personalize responses and resolve issues in real-time. Agents can access:
With product context, the same agent shows up
differently on every surface your users touch.
In-app support
No more starting from scratch. When a user opens a chat, the agent already has their page history, prior attempts, and friction signals so it can tailor support.
Proactive guidance
Step in before users give up. Rage clicks, dead ends, and abandoned flows trigger your agent automatically, before the user gives up or opens a ticket.
Onboarding
Know who hasn’t finished. Follow up. Detect incomplete onboarding steps and send a targeted nudge at the next session, guided by what they've done in-app.
Teachable wired Pendo behavioral data into their Fin support agent with Agent Toolkit, so it reaches out first, resolves issues in-thread, and escalates only when it counts.
Read the story86%of proactive conversations resolved without a support ticket
Connect to the Agent Toolkit in 30 minutes. Yes, really.