Agent Toolkit

Proactive agents, powered by product context.

Agent Toolkit connects real-time product context to any agent you build or buy. Help your agents spot friction and step in proactively, and free your people to do higher-value work.

Works with your favorite agents

How Agent Toolkit works

Pull product context on demand, act on it in real time, and send what you learn back to product — all over one connection.

A Codex agent calls the Pendo MCP get_user_context tool and reads back the user’s last page, failed attempts, and unopened guide, then updates the agent to guide the stuck step.

Codex
New to Pendo? See how Agent Toolkit fits your AI stack.
Product context

Pendo collects trillions of usage signals. Now, your agents can act on them.

Feed product data to your agents so they can personalize responses and resolve issues in real-time. Agents can access:

  • Pages visited
  • Features used and unused
  • Session count and recency
  • Rage clicks and frustration
  • Abandoned workflows
  • Guide engagement
  • NPS & feedback signals
  • Error events
Agent Toolkit

What changes when agents
stop guessing.

With product context, the same agent shows up
differently on every surface your users touch.

  • In-app support

    No more starting from scratch. When a user opens a chat, the agent already has their page history, prior attempts, and friction signals so it can tailor support.

  • Proactive guidance

    Step in before users give up. Rage clicks, dead ends, and abandoned flows trigger your agent automatically, before the user gives up or opens a ticket.

  • Onboarding

    Know who hasn’t finished. Follow up. Detect incomplete onboarding steps and send a targeted nudge at the next session, guided by what they've done in-app.

Teachable wired Pendo behavioral data into their Fin support agent with Agent Toolkit, so it reaches out first, resolves issues in-thread, and escalates only when it counts.

Read the story

86%of proactive conversations resolved without a support ticket

Give your agents what they’ve been missing.

Connect to the Agent Toolkit in 30 minutes. Yes, really.