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Best Practices
Must read
How to deflect support tickets at scale—and cut costs—with Pendo
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The 10 KPIs for building an effective digital workplace in 2025
5 signs you have a software experience problem
4 ways IT teams leverage Pendo to reduce risk
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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5 common product ops pitfalls—and how to avoid them
The ‘vibe PM’ and the evolution of product management
‘Vibe coding’ and the future of software development
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Community spotlight: How a former teacher became a Pendo superuser
Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
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News
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A year of innovation at Pendo: 2024 by the numbers
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Google’s A2A protocol and Pendo: Revolutionizing agent communication
Meet team management: Scaling collaboration for better software development
New Forrester study shows the Total Economic Impact of Pendo—and it’s significant
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Customer Retention
All results
5m read
Aug 5, 2024
4 software benchmarks your enterprise needs to track
4m read
Jul 16, 2020
3 ways to improve customer retention with product analytics and in-app messaging
4m read
May 28, 2020
How to shift from growth to retention and expansion with Pendo and Tray.io
3m read
Apr 30, 2020
How PetDesk is shifting their engagement strategy to meet customers’ needs
3m read
Nov 5, 2019
Why measurement can’t live in a vacuum: Introducing product performance benchmarks
4m read
Sep 24, 2019
New! Enhanced Retention Analytics for Features, Pages, and Portfolios
1m read
Jul 6, 2019
Why your customer health scores are not working, with Irit Eizips, CSM Practice
5m read
Jun 2, 2019
How to build a customer health score from scratch
4m read
May 30, 2019
How to use the stickiness ratio to measure product health
4m read
Dec 3, 2018
Retention at Pendo Pt. 1: Product
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