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Best Practices
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The 10 KPIs for building an effective digital workplace in 2025
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Solving the software experience crisis
6 principles for effective user onboarding
5 ways to drive cross-sell and upsell motions inside your software
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Perspectives
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5 signs you have a software experience problem
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Why the human touch in product management matters now more than ever
5 times a bad software experience made headlines
Why every product manager is now an AI product manager
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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A day in the life of Pendo's very own Pendo admin
Community spotlight: How a former teacher became a Pendo superuser
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News
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What to expect at PendomoniumX—and why you should attend
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Why the product operating model is more important than ever — SVPG keynotes PendomoniumX
Google's A2A protocol and Pendo: Revolutionizing agent communication
Meet team management: Scaling collaboration for better software development
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Customer Retention
6m read
Aug 5, 2024
4 software benchmarks your enterprise needs to track
6m read
Jul 16, 2020
3 ways to improve customer retention with product analytics and in-app messaging
5m read
May 28, 2020
How to shift from growth to retention and expansion with Pendo and Tray.io
4m read
Apr 30, 2020
How PetDesk is shifting their engagement strategy to meet customers’ needs
5m read
Nov 5, 2019
Why measurement can’t live in a vacuum: Introducing product performance benchmarks
5m read
Sep 24, 2019
New! Enhanced Retention Analytics for Features, Pages, and Portfolios
2m read
Jul 6, 2019
Why your customer health scores are not working, with Irit Eizips, CSM Practice
6m read
Jun 2, 2019
How to build a customer health score from scratch
5m read
May 30, 2019
How to use the stickiness ratio to measure product health
5m read
Dec 3, 2018
Retention at Pendo Pt. 1: Product
4m read
Feb 3, 2016
The Secret Formula to Customer Success Is in Product Success
5m read
Apr 9, 2015
Building Great Products
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