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Best Practices
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How to deflect support tickets at scale—and cut costs—with Pendo
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Reclaiming banker time: How to get your team back in front of customers
How to deflect support tickets at scale—and cut costs—with Pendo
SaaS churn and user retention rates: 2025 global benchmarks
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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The ‘vibe PM’ and the evolution of product management
‘Vibe coding’ and the future of software development
Thomson Reuters’ 5-step framework to measuring the value of analytics
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
How Pendo Listen helps product design teams become more customer-centric
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News
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A year of innovation at Pendo: 2024 by the numbers
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Introducing the Product Discovery Certification Course
Introducing the 2024 Pendo Customer Award winners
Reliving Pendomonium 2024: Day two highlights
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Customer Experience
All results
2m read
Jun 5, 2024
4 ways GTM teams can drive growth with Pendo’s HubSpot integration
3m read
Apr 22, 2024
4 steps to govern in-app guides
1m read
Mar 23, 2023
Why point solutions are slowing down your business
7m read
Jan 13, 2022
How a strong VoC program drives a better customer experience
6m read
Sep 7, 2021
The challenges all VoC teams face—and how to overcome them
6m read
Aug 24, 2020
How Coursera is scaling its edtech platform as learning shifts online
7m read
Jul 21, 2020
Five ways education technology orgs are using Pendo to deliver the best product experience
4m read
Jul 2, 2020
Amid crisis, Toast doubled down on customer experience to help restaurants survive
6m read
May 18, 2020
Product Management 101: Customer Experience (CX) and Product Experience (PX)
3m read
May 12, 2020
How Kajabi drives product adoption through customer centricity
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