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Best Practices
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3 types of context every AI agent needs, and the one everyone skips
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How AI is redefining product design and testing
5 ways to use Pendo MCP: Your product data, wherever you work
3 phases of insights every PM needs to scale AI agents
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Perspectives
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The evolution of the product engineer [2026]
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Everybody’s talking about MCP: Lessons from builders at Miro, Atlassian, and beyond
"We’ll build this ourselves,” and three other objections to Agent Analytics
The pressure to prove AI’s ROI, and why most companies are getting it wrong
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Profiles
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Before the ticket: how Teachable gets to customers, before they ask for help
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A day in the life of Pendo’s very own Pendo admin
5 ways to use Pendo MCP: Your product data, wherever you work
A three-step playbook to measuring the value of AI agents
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News
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Introducing Novus: The product agent
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Meet Leo: Pendo’s intelligent AI layer across the entire platform
RIP manual tagging: how product intelligence grew up
Introducing the Command Center: Take control of your enterprise software
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Author
Niamh Jones
6m read
Jun 23, 2026
How we improved stickiness for Pendo’s AI agent by 61%
4m read
Jul 8, 2020
Another Helping of PM Humor
5m read
Dec 4, 2019
Profile: Kiki Hui, Product Manager at Rent the Runway
5m read
Jul 23, 2018
CS to PS: Turning Customer Success Into Product Success
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