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Best Practices
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How to deflect support tickets at scale—and cut costs—with Pendo
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How to deflect support tickets at scale—and cut costs—with Pendo
SaaS churn and user retention rates: 2025 global benchmarks
How to grow your product in 2025
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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‘Vibe coding’ and the future of software development
Thomson Reuters’ 5-step framework to measuring the value of analytics
In 2025, optimizing your business processes starts with squashing SaaS sprawl
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
How Pendo Listen helps product design teams become more customer-centric
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News
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A year of innovation at Pendo: 2024 by the numbers
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Introducing the Product Discovery Certification Course
Introducing the 2024 Pendo Customer Award winners
Reliving Pendomonium 2024: Day two highlights
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Posts by
Christine Itwaru
All results
1m read
Jul 17, 2023
How product managers can embrace AI as a partner
4m read
Mar 29, 2023
Pendo on Pendo: How Pendo’s product team uses machine learning to find signal in the NPS noise
3m read
Feb 23, 2023
The PLG Teardown—join the journey
7m read
Jan 26, 2023
The Product Digest: How product ops can create transparency for your organization
8m read
Aug 17, 2021
Why Product Operations is the Next Iteration in Product Management
4m read
Jan 4, 2021
Product Operations or Public Relations?
3m read
May 19, 2020
3 ways product managers can become more effective right now
4m read
Oct 4, 2019
Product Operations: Why Now?
8m read
May 14, 2019
Servant Leadership for Product Managers