Survey Customers in Your App, Website or Through Email
Reach active users in-app for highly relevant "in-the-moment" feedback, and amazing response rates. Target lapsed users or executive decision-makers via email for a complete picture of customer sentiment.
Analyze Feedback for Actionable Insights
Compute and track your NPS score over time. Make sense of your feedback by comparing scores across customer segments or by app usage. Identify product issues, potential advocates, or customers at risk for churn.
Align Your Team (and Your Company) Around Customer Feedback
Integrate Pendo Vox with Slack to instantly share NPS scores and feedback in any channel. Increase visibility of customer feedback, and make sure that follow-up happens quickly and consistently.
Wait, What is NPS, and Why Should I Care?
Don't worry, we've got you covered. NPS is a popular and proven methodology for understanding customer sentiment. Lots of companies use it, but not everybody gets it right. Our Big NPS Playbook covers all things NPS, and shows you how to get started successfully.
How Pendo Vox Works
Design your survey, select a target audience, and deploy it directly to your site using a simple step-by-step wizard.
Start tracking your NPS score, and analyzing feedback as customer responses roll in.