Live eventPendomonium 2022 registration is now open - Register now
  • Login
  • Pendo logo
  • Solutions
    • Pendo Product Experience Solutions Product Experience Solutions

      for customer-facing software

      • User Onboarding
      • Product Engagement
      • In-App Support
      • Feedback Collection
      • Revenue Growth
    • Pendo Digital Adoption Solutions Digital Adoption Solutions

      for employee-facing software

      • Portfolio Management
      • Employee Productivity
      • In-App Support
      • Personalization
      • Governance and compliance

    • Services & Support    Services and support to ensure your goals become reality
  • Products
    • Product families
      • Engage IconEngageDeliver a better product experience for customers
      • Adopt IconAdoptDrive digital adoption with employees
    • Products
      • Pendo Product Insights and AnalyticsAnalyticsUnderstand what users do
      • Pendo Product GuidanceIn-App GuidesCommunicate with users in-app
      • Pendo Product FeedbackFeedbackKnow what your users want
      • Roadmapping iconRoadmappingCommunicate product priorities
      • Pendo for MobileMobileDeliver incredible mobile experiences
      • Pendo Product IntegrationsIntegrationsExtend Pendo

    • Tour the product    Experience how Pendo works.
  • Pricing
  • Careers
  • Resources
      • Pendo Blog
      • E-books & Research
      • Product-led Hub
      • Webinars
      • Demo Center
      • Glossary
      • Pendo Neighborhood
      • Customer Stories
      • Events
      • Partners
      • Developers
      • Help Center

    • ProductCraft    The largest community of product people online.
  • Get a demo Try free
Pendo logo Try Free
  • Solutions
    • Product Experience Solutions
    • User Onboarding
    • Product Engagement
    • In-App Support
    • Feedback Collection
    • Revenue Growth

    • Digital Adoption Solutions
    • Portfolio Management
    • Employee Productivity
    • In-App Support
    • Personalization
    • Governance and compliance
  • Product
    • Product families
    • Engage
    • Adopt

    • Products
    • Analytics
    • In-App Guides
    • Feedback
    • Roadmapping
    • Mobile
    • Integrations
  • Services & Support
  • Pricing
  • Careers
  • Resources
    • Pendo Blog
    • E-books & Research
    • Webinars
    • Help Center
    • Glossary
    • Pendo Neighborhood
    • Customer Stories
    • Events
    • Partners
    • Developers
  • ProductCraft
  • Login
  • Pendo logo
  • Try free
  • Get a Demo
  • ☰

WEBINAR

Four ways successful customer success and product management teams reduce churn

Watch Now 

What’s the biggest factor in whether or not your product is meeting your customers’ needs? For your customers to be successful, your customer success and product teams need to have a strong partnership with the shared goal of reducing churn.

Join Hannah Chaplin, director of product management at Pendo, and Beth Greenberg, manager of customer success at Pendo, to learn:

  • How to gather and analyze customer usage data to enrich the customer experience
  • Why customer feedback is critical to the customer journey
  • How to effectively build in-app onboarding across departments
  • Best practices for using NPS to allow unhappy customers to self-identify

Copy link below to share.

Successfully copied!

Complete the form to watch on-demand

You must enable functional cookies to view this content.

Enable cookies

pendo logo

WE LOVE GREAT PRODUCTS

Let us show you how we can help improve yours.

Try Pendo Free
  • Facebook
  • LinkedIn
  • Twitter

LEARN MORE

  • Why Pendo
  • How I Pendo
  • Product-led Hub
  • In-App Messaging
  • User Surveys & Polls
  • Tooltips
  • NPS
  • Feature Adoption Analytics
  • Pendo for Mobile
  • Interactive Product Benchmarks
  • Pendo for Financial Services
  • Pendo for EdTech & Digital Learning
  • Pendo for Healthcare
  • Pendo for the Public Sector
  • Customer support calculator
  • Customer retention calculator

SUPPORT

  • Services & Support
  • Help Center
  • Pendo Demo Center
  • Tour the Product
  • NPS Demo
  • Guide Showcase
  • Security & Privacy
  • Web accessibility

GLOSSARY

  • User Onboarding
  • Customer Retention
  • Customer Feedback
  • In-app Messaging
  • NPS (Net Promoter Score)
  • Product Analytics
  • Product Experience
  • Product Roadmap
  • Voice of the Customer

COMPANY

  • About
  • Careers
  • News
  • Events
  • LANGUAGE
  • English
  • Français
  • Deutsch
  • 日本語
Legal Privacy Policy Cookie Settings 877.320.8484

© 2022 Pendo.io, Inc. All rights reserved. Pendo trademarks, product names, logos and other marks and designs are trademarks of Pendo.io, Inc. or its subsidiaries and may not be used without permission.