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Pendo + Slack
Slack is where your team collaborates and gets work done — debating what ships next, triaging escalations, deciding where to focus. Now Pendo works there too. The insight meets the moment.
Ask Pendo, right in Slack.
Ask questions about your Pendo data in plain language, right where the conversation is already happening. Low NPS score? Find out who the respondent is, how active they are, and what they use. A product debate heating up? Ground it in adoption data before the thread runs away. A customer escalation? Get the context before the fire drill. Your product data, in the flow of work.
The insights come to you
Performance updates, trends, and emerging issues for your apps and agents reach you before you think to look, with Signals and Agent Analytics digests.
Survey responses, in real time.
Push real-time Sentiment survey responses directly in Slack, so that customer sentiment lands in the channel of your choice. Customize the summaries to make it mean something at a glance.
Get link previews in Slack.
Paste a link to any Page, Feature, or Track Event to see a data-rich preview of the content, known as link unfurling. Stakeholders can get the context they need without opening Pendo.
Send feedback straight to Pendo Listen
The sharp piece of customer feedback buried in a thread doesn't have to get lost in the scroll. Send it to Pendo Listen, where it becomes part of the bigger picture.
Pendo users who live in Slack and want answers in the flow of work — whether you're new and after a quick win, or seasoned and just want the insight without opening a new tab
Product teams who want to share insights and feedback widely, knowing not everyone will log into Pendo
CPOs, CROs, and CEOs building a customer-first business, who want product signals and real customer feedback in the room where decisions get madeCPOs and CEOs who want to build a customer-first business that takes customer feedback seriously
