Pendo Free

Guide users with free onboarding software

Lead your users to software mastery from their first login.

Get started for free

Web guides

Improve your user experience with guides

Stop relying on lengthy dev cycles

Pendo Free’s analytics and in-app guides don’t require code. Just drag, drop, and deploy.

Contextual messaging for every user

Segment your users with usage data, then deliver differentiated support tailored to each group’s specific needs.

Free up support resources

Automate new user training so customer success and support resources can focus on strategic tasks that drive loyalty retention.

We looked at Pendo, and Heap, and Amplitude and a few of the others. Pendo Free offered very low investment to get up and running, and the retroactive analytics meant that once we installed it, it was already capturing all the events. Dave Stuart, Director of Customer Success

How customers use Pendo Free

Ruby Receptionists uses Pendo to measure usage, provide support, and communicate in-app across multiple mobile and web products.

Launching guides in the Cartegraph mobile app drove a 62% increase in mobile adoption within six months

62%

increase in mobile adoption

One guide brought CINC's mobile app rating from 3.3 to 4.7.

1.5

point increase in App Store rating

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Frequently asked questions

What is included with Pendo Free?

Pendo Free includes unlimited web and mobile app keys, for up to 500 monthly active users (MAUs).

What other features are included in Pendo Free?

In addition to analytics, Pendo Free users can create in-app guides to communicate with their users.

Does Pendo Free include mobile analytics and guides?

Yes.

Which mobile applications does Pendo Free support?

Currently, Pendo Free supports native iOS, Android, Xamarin, and React Native apps.

How does Pendo protect the security and privacy of customer data?

Pendo observes key industry best practices and regulatory schemes—including SOC2, GDPR, HIPAA, and Privacy Shield.

I live in the EU, where will my data be hosted?

Customers can choose between having their data hosted in Google’s data center facilities in either the United States or the European Union.

Does Pendo Free include integrations?

Not at this time. Please request a demo to explore integrations.

Is customer support included with Pendo Free?

Not at this time. Please see our Resource Center or join the #Pendomonium Slack channel for support.

How do I install Pendo Free?

It’s quick and easy! Please see this article discussing how to install the snippet. We also have the Pendo Installation Workbook and a Developer’s Guide to Installing the Pendo Snippet.

See for yourself

Get going with Pendo and see what we can do for your organization.

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Solutions for every size

Customized, straightforward plans means you’ll find the perfect Pendo for you.

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