PENDO FOR ENTERPRISE
Are you maximizing ROI from your software investments?
Increase adoption, compliance, and business impact for the software you build and buy.
Increase revenue with insights about your users
Identify upsell opportunities, speed up AI adoption, and improve your team’s overall productivity—without extra developer support.
Find and cut hidden workflow costs
Reduce support and training costs while giving your success teams more time to do what they do best—helping customers
Reduce risk and increase org-wide compliance
Protect your employee and customer data, avoid legal issues, and improve compliance across all departments.
Get all the tools you need to drive business growth from your product.
Explore Pendo for Product
–>Contextual, timely guides make it easier than ever to boost feature adoption, reduce support tickets, and speed up onboarding.
Explore Guides
–>Turn feedback into actionable improvements, track sentiment trends, and identify promoters and detractors with in-app and email NPS surveys.
Explore NPS
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AnalyticsUnderstand what users do
GuidesCommunicate with users in-app
Session ReplayVisualize user behavior
ListenBuild the right products
NPSMeasure user happiness
Orchestrate
Communicate across channels
FeedbackKnow what your users want
ValidateTest your product assumptions
Data SyncExport your Pendo data
RoadmapsAlign your product’s stakeholders
MobileDeliver incredible mobile experiences
IntegrationsExtend Pendo with your favorite apps
Pendo observes key industry best practices and regulatory schemes to protect the security and privacy of our customers' data. Enterprise organizations trust Pendo to meet their compliance requirements across every deployment — and Pendo is designed for uninterrupted uptime and enterprise scale, processing millions of events per hour and billions per day with no degradation of performance.
Pendo completes a SOC 2 Type II audit every year covering all five Trust Service Principles: Security, Availability, Processing Integrity, Confidentiality, and Privacy. To date, Pendo's reports have been issued with no exceptions in related controls.
Pendo meets TX-RAMP requirements, supporting enterprise customers operating in regulated state and government environments.
Pendo complies with HIPAA requirements as part of its global privacy and compliance program, alongside SOC2, GDPR, and CCPA.
Pendo has self-certified under the Data Privacy Framework and is committed to acting in accordance with GDPR regulations. EU data residency is supported via Google Cloud Platform infrastructure distributed across geographic regions.
Pendo AI will enable us to focus on more use cases across the company, while getting more time back to be creative and innovative.
– Gabi Ghali, Director of IT, Service management and Automation platforms, Red Hat
Getting started is the easy part. Staying successful at scale is where Pendo delivers.
Professional Services
Customer Success
Pendo proactively engages with you throughout the partnership to ensure you're achieving your goals. Ongoing support ensures momentum continues as you test new use cases and adopt best practices.
Technical Account Management
Guidance on technical infrastructure, deployment planning, product roadmap alignment, and issue resolution for complex enterprise environments.
Pendo commissioned Forrester to conduct a study that evaluates the financial benefits, cost savings, and business impact of our employee-facing use cases.
Ready to see Pendo in action?
“Guides let our team spend less time searching
for information, and more time adding value
to each customer interaction.”
– Amy Beal, Director of Business Learning, Ferguson
Frequently asked questions
Pendo offers enterprise-grade governance with robust data security measures, including role-based access controls and compliance tools, to help organizations safeguard customer data and adhere to regulatory standards.
Pendo provides customizable roles and permissions, enabling administrators to define specific access levels for different users. This ensures that team members have appropriate access to features and data relevant to their roles.
Pendo Listen is a suite of features that centralizes the product discovery process, allowing teams to collect customer feedback, prioritize feature requests, and plan product roadmaps effectively.
Pendo integrates with the systems large companies rely on such as identity providers, data platforms, and business applications. That way, insights flow across the organization. This ensures Pendo complements your existing technology investments rather than creating another silo.
Enterprises use Pendo to connect product adoption and employee experience to broader business outcomes—such as productivity gains, cost optimization, and customer retention. The platform provides the visibility and data needed to demonstrate measurable value at scale.
Pendo is designed for uninterrupted uptime and enterprise scale, processing millions of events per hour and billions per day with no degradation of performance. Enterprise customers can configure data retention policies, export data via Data Sync, and set granular access controls to keep governance aligned as their usage grows.
Pendo's success team provides the support, enablement, and training you need to implement Pendo and integrate with your existing systems. This includes Professional Services for tailored onboarding, dedicated Customer Success management throughout the partnership, and Technical Account Management for complex infrastructure and deployment needs. Teams can also access on-demand training through Pendo Academy and Pendo's certified user community.
Yes. Pendo is hosted on Google Cloud Platform with separate data hosting environments in the United States, European Union, Japan, and Australia. Each environment is fully independent, with data persisted across multiple regions within each geography — supporting global enterprise deployments and local data residency requirements.
