RESOURCES

In-app onboarding

A resource hub for in-app onboarding articles, how-to guides, and webinars.

Increase retention with in-app onboarding

Product engagement is a critical indicator of long term customer health, so it’s essential to help users find value in your product as early as possible. While onboarding is a helpful tool to get new users acquainted with your product, it can be just as useful for less active users who may need additional training or engagement to spur more regular usage.

Creating an effective in-app onboarding or re-onboarding experience requires periods of iteration and experimentation. When done successfully, though, integrating user onboarding into your product can become one of the biggest drivers of user satisfaction, retention, and business growth. This hub contains multiple resources to help you optimize your onboarding experience for users at every point in their journey.

HOW-TO GUIDE

Getting started with in-app onboarding

Early product engagement is a critical indicator of long term customer health. In this article, learn how to increase customer engagement using in-app onboarding.

Pendo Onboarding example Shipping Easy customer gif

CUSTOMER EXAMPLES

5 great examples of in-app onboarding

See five examples of how our customers are using Pendo to deliver effective in-app onboarding. Although every company’s needs are different, we hope these examples serve as inspiration for your own onboarding strategy.

Further reading

WEBINAR

Onboard for outcomes

Using in-app onboarding to impact your most important KPIs

Early product engagement is a critical indicator of long term customer health, so it’s essential to help users find value in your product as early as possible. With only 30% of users exhibiting regular usage in their first 90 days according to our

product benchmarks report, the importance of the initial user experience is clearer than ever. During this webinar, we will discuss how to identify the steps your users need to take in their first 90 days and how to guide users through them.