PENDO FOR SALES
Don’t you hate it when your revenue forecast misses the mark?
Leverage AI-driven insights to predict revenue accurately, improve Salesforce use, and free up your sales team to do what they do best.
Use analytics
to improve workflows
Gain insights into how employees interact with Salesforce to identify completion rates and bottlenecks.
Get ahead
of churn
Know which customers are at risk and proactively track signals to create customized scoring for clients.
Support smarter
growth with AI
Speed time to insight and make sure your software lives up to your expectations.
Increase Revenue
Understand upsell opportunities and
predict churn before it happens
Know which accounts to prioritize by identifying users who are ready to buy based on usage and behavior trends.
GetAccept increased cross-sell by 30%
Cut costs
Maximize your bottom line by spending
less on support and training costs
Reduce costs by using product usage data to prioritize customer needs and automate education, support, and strategy in-app.
SkuVault decrease support tickets by 45%
Reduce risk
Put customers at the center to derisk
product decisions
Improve your organization’s Salesforce usage and data accuracy by optimizing employee workflows and adherence to processes.
Essity ensured adherence and compliance
Ready to see how Pendo can help your sales team?
“Guides let our team spend less time searching for information, and more time adding value to each customer interaction.”
– Amy Beal, Director of Business Learning, Ferguson
Frequently asked questions
Pendo provides insights into user behavior during product trials, allowing revenue teams to identify which actions and features correlate with higher conversion rates. By understanding these patterns, sales representatives can tailor their outreach to guide prospects toward the most impactful experiences, effectively boosting trial-to-customer conversions.
Pendo’s integration with platforms like Salesforce automates the flow of information between sales and product teams. When a product team updates a feature request, Pendo can automatically notify the relevant sales representatives and their customers. This streamlined communication ensures that sales teams are always informed about product developments, enabling them to provide timely updates to prospects and customers.
Pendo offers in-app guidance and support within tools like Salesforce, helping revenue operations teams to boost compliance and efficiency. By providing contextual assistance and monitoring user interactions, Pendo ensures that sales representatives adhere to best practices, reducing errors, and enhancing productivity.
Yes, Pendo’s analytics offer a comprehensive view of how users engage with a product, highlighting features that drive revenue. By understanding user behavior and preferences, revenue teams can make informed decisions about product offerings, pricing strategies, and customer engagement, leading to meaningful revenue growth.
Pendo couples product usage signals with pipeline and account health data to give sales leaders more reliable indicators of renewal likelihood and expansion potential. In customer deployments, combining metrics like feature adoption, login/user behavior, and CRM data helps surface inconsistencies early and supports churn reduction and forecasts rooted in actual product engagement rather than just sentiment.
Pendo enables visibility into customer behavior—feature usage, sentiment or feedback, and exploration of locked/premium functionality—that signal readiness for expansion. Sales and customer success teams use those signals (often through usage trends, in-app guides, or behavior-based segmentation) to prioritize accounts with high upsell potential and deliver tailored outreach.
Pendo provides early warning indicators of churn risk—declines in feature usage, reduced login frequency or engagement, underutilization of critical workflows, or negative feedback. Many customers use Pendo’s Product Engagement Score (PES), health scoring, and Data Sync with CRM to track these metrics. With timely in-app messages or intervention workflows, sales/CS teams can re-engage accounts before renewal periods to improve retention.
