Customer success teams can reduce support tickets and build better onboarding, with Pendo

 

Pendo’s all-in-one platform helps customer success teams

Reduce support costs

Eliminate waste and make your team more efficient by using your product to deflect tickets and scale support.
mini_spot-other-sales-orange

Retain
customers

Onboard, educate, and support users at scale with data-driven guides and personalized support.
Image

Make the team more efficient

Identify accounts with product usage data to focus CSM outreach efforts, and use in-app guides to automate repetitive support motions.
mini_spot-other-growth-blurple
webpt logo
WebPT decreased support tickets by 50% with in-app help
Read the story
Citrix logo
Data-driven sales: How Citrix ShareFile increases free trials conversions
Read the story
HackerRank logo
HackerRank takes control of customer health and reduces churn with Pendo and ChurnZero
Read the story

Visualize how Pendo can impact key support metrics

Image

See how much you could reduce support costs with Pendo

Mini_spot-Other-Calculator-Blurple

See how much your company could save by reducing churn with Pendo

  • Verizon Connect logo
    Pendo helps us identify HOW clients are actually using our tools and inform how high or low touch they are so we know where and how to invest accordingly; not solely relying on pure dollars anymore! It's been both a huge cost saver for our product investment and an efficiency driver of knowing where to invest. Garret Ohringer, Customer Success Manager, Verizon Media

Companies across industries leverage Pendo to fight back against wasted time and money.

Reduce churn with Pendo Analytics proactively identifying at-risk accounts. Increase customer retention and upsell in-app with no-code Pendo guides. Scale repetitive support motions with an in-app self help hub for your users.

Onboarding SGT 720 optimized

Already have a CS solution?

Even better: Pendo can complement the work happening in your CRM or CS tools. Gain a deeper understanding of customer behavior with product usage data, and help users get the most out of the platform with advanced in-app guides.

CS-Persona-Graphic-5

See for yourself

Get going with Pendo and see what we can do for your organization.
Schedule my demo
Image
Solutions for every size
Customized, straightforward plans means you’ll find the perfect Pendo for you.
See pricing
Image
Try for free
Install our free version of Pendo with no strings attached.
Get set up today