Pendo for Customer Success
Reduce support tickets and build better onboarding, with Pendo
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Pendo’s all-in-one platform helps customer success teams
Reduce support costs
Eliminate waste and make your team more efficient by using your product to deflect tickets and scale support.
Retain customers
Onboard, educate, and support users at scale with data-driven guides and personalized support.
Make the team more efficient
Identify accounts with product usage data to focus CSM outreach efforts, and use in-app guides to automate repetitive support motions.
WebPT decreased support tickets by 50% with in-app help.
Visualize how Pendo can impact key support metrics
See how much you could reduce support costs with Pendo
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See how much your company could save by reducing churn with Pendo
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Companies across industries leverage Pendo to fight back against wasted time and money.
Reduce churn with Pendo Analytics proactively identifying at-risk accounts. Increase customer retention and upsell in-app with no-code Pendo guides. Scale repetitive support motions with an in-app self help hub for your users.
Even better: Pendo can complement the work happening in your CRM or CS tools. Gain a deeper understanding of customer behavior with product usage data, and help users get the most out of the platform with advanced in-app guides.
