Pendo Mobile SDK

As we have discussed in this blog previously, we release a release candidate for all agent changes (with the exception of urgent bug fixes). You can use this release candidate by having your development or staging servers refer to the release candidate version of the agent (https://d3accju1t3mngt.cloudfront.net/js/rc-pa.min.js) instead of the production version.

In addition, we now have a chrome plugin which can make it even easier to test with the release candidate. Using the Chrome plugin, you can access your production site (or any other site that has the Pendo production agent), and the plugin will automatically swap out the production agent with the release candidate agent, allowing you to test your production guides easily. The plugin is found here:

Early next week we will be pushing out a new release of our agent. To test out the new code, use https://d3accju1t3mngt.cloudfront.net/js/rc-pa.min.js on your test/staging servers.

[added]Added Support for search in the launcher.

addedAdded An API method to support use of a back button in guides.

changedChanged Addition of CSS ids and classes on the launcher to allow for more custom styling.

changedChanged First version of in-guide templating language to allow for dynamic behavior of guides (http://support.pendo.io/hc/en-us/articles/204375374)

We had a short unplanned system outage today, and wanted to provide some more details.

For a period of 25 minutes from about 12:15 to 12:45 EDT we had a partial system outage that affected 15% of your end-users.  For that 15% of end-users, no analytics were collected, and no guides were shown.  This outage did not affect your end-users other than guides not showing to them during this period.  Also during this period you may not have been able to log in and access the Pendo application.

The outage was caused by our master DNS server failing, which caused the data on our DNS edge server to timeout.  We have set up additional monitoring and alerting to prevent this issue from being a problem in the future.

We apologize for any inconvenience that this may have caused.

Early next week we will be pushing out a new release of our agent. To test out the new code, use https://d3accju1t3mngt.cloudfront.net/js/rc-pa.min.js on your test/staging servers.

addedAdded Support for a new way of targeting a guide badge – “inline”

This week we will be pushing out a new release of our agent. To test out the new code, use https://d3accju1t3mngt.cloudfront.net/js/rc-pa.min.js on your test/staging servers.

[added]Added

Support for a new guide type called “Mobile Lighboxes” (Interested in playing with Mobile Lightboxes? Let us know!)[/updated]

updatedChanges to how the “X” in the corner of guides is styled and presented (previously it was an image, and new version is text only). This will allow for more customization of the “X” going forward.[/updated]