Without product context, AI agents are just fancy FAQ bots. In this webinar, Teachable's Product Support Associate Director, Kathleen Ross, breaks down how her team used Pendo behavioral data to power Fin.
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Without product context, AI agents are just fancy FAQ bots. In this webinar, Teachable's Product Support Associate Director, Kathleen Ross, breaks down how her team used Pendo behavioral data to power Fin.
You'll learn:
• How behavioral data makes agents smarters from day one
• What signals predict support drop-off before it happens
• How to measure agent performance in terms that matter to the business