AGENT ANALYTICS FOR FREE
Measure and prove the value of your AI agents, for free
See what users ask, how conversations unfold, and if agents are driving user success—or creating risk. Get started for free, no credit card required.
Do you know how agents are helping productivity?
Answer all of your AI questions, like “How is our agent helping users?” and “Where is my agent falling short?”. With Agent Analytics for Free, you can track up to 50,000 prompts per month, per subscription.
Tie impact to usage
View trends and conversations to see which use cases lead to user success, and fix those that don’t.
Analyze use cases
See exactly what users want your agent to do by viewing prompt trends and conversations.
Compare AI vs. manual workflows
Measure how fast your agent completes a workflow, compared to the click-based one.
Prove business value
Connect agent usage to bottom-line impact with visibility into retention, conversions, and time to completion.
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There’s no true “Pendo Alternative.” Instead, you get disconnected data, inconsistent user insights, workflow inefficiencies that slow down your team, integration issues, maintenance overhead, and surprise fees for extra seats.
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There’s more to Pendo than Agent Analytics. Pendo for Free delivers the capabilities of six tools in a single platform, like analytics, guides, roadmaps, and NPS—no credit card required.
How can Agent Analytics Free
help your business?
Uncover unmet, high-demand use cases, and add them to your roadmap to maximize adoption.
Reduce AI Risk
Monitor and flag risky inputs. Then, put guardrails in place by embedding guidance directly within your agent.
Prevent support tickets by using agent analytics to identify issues, then deploy guides to provide real-time support.
Increase AI adoption
Get visibility into who’s using agents, how, and where they can grow.
Track agent usage and retention to proactively improve customer health and reduce churn.
Map prompts to outcomes
Link AI prompts to user sentiment and outcomes like retention, conversion, or churn.
Pendo adheres to key industry best practices and regulatory schemes to protect the security and privacy of our customers’ data: SOC 2, GDPR, HIPAA, and Privacy Shield. Pendo helps organizations of all sizes safeguard their customer and employee data.
Hear what people have to say about Pendo for Free.
Product
Management
Mobile App
Analytics
Product
Analytics
“Pendo for Free was very easy to get up and running, even with a non-technical background. With other tools, meant stitching [analytics and in-app guidance] together. It’s great to have one single tool that can satisfy all those needs all under one hood.”
Dave Stuart, Director of Customer Success
“[Before using Pendo] we were doing a lot of hard coding in the platform, and it took a lot of time to implement these messages. We wanted to enable people across the company to use Pendo and get the most out of these tools—so we put more of a focus on that, as well as automating what was previously manual and resource-intensive work.”
Josh Desmarais, Senior Production Support Engineer
“As a startup co-founder playing both Product Manager and Product Marketer, Pendo for Free is kind of the dream tool. Analyzing onboarding success, measuring feature adoption, adding guides to help here and there, announcing features to only the users who care about them—I’m doing all that in Pendo and it costs me nothing at our size. It’s seriously a no-brainer.”
Tim Hinds, Co-founder
“Pendo for Free was very easy to get up and running, even with a non-technical background. With other tools, meant stitching [analytics and in-app guidance] together. It’s great to have one single tool that can satisfy all those needs all under one hood.”
Dave Stuart, Director of Customer Success
“[Before using Pendo] we were doing a lot of hard coding in the platform, and it took a lot of time to implement these messages. We wanted to enable people across the company to use Pendo and get the most out of these tools—so we put more of a focus on that, as well as automating what was previously manual and resource-intensive work.”
Josh Desmarais, Senior Production Support Engineer
“As a startup co-founder playing both Product Manager and Product Marketer, Pendo for Free is kind of the dream tool. Analyzing onboarding success, measuring feature adoption, adding guides to help here and there, announcing features to only the users who care about them—I’m doing all that in Pendo and it costs me nothing at our size. It’s seriously a no-brainer.”
Tim Hinds, Co-founder
“Pendo for Free was very easy to get up and running, even with a non-technical background. With other tools, meant stitching [analytics and in-app guidance] together. It’s great to have one single tool that can satisfy all those needs all under one hood.”
Dave Stuart, Director of Customer Success
A Pendo tem sido uma grande conquista para nós neste momento em que cada dólar conta e a eficiência é super importante. Isso tornou a colaboração mais fundamentada em objetivos e resultados tangíveis e fornece métricas que definem o que realmente significa "melhor".
– Gustaf Jungnelius, Gerente Sênior de Operações e Performance de Produto
Pendo Connect Slack community
Looking for resources to support your Pendo experience? The Pendo Connect Slack community is a great place to ask questions, draw inspiration, and learn from fellow Pendo users.
Frequently asked questions
Pendo Agent Analytics is a first-of-its-kind tool that measures how users engage with conversational AI agents. It shows what they ask, what happens next, and how those interactions impact business outcomes. This is part of our Pendo for Free offering, and Free users can track up to 50,000 conversations per month, per subscription.
Pendo for Free provides access to product analytics, in-app guides, Pendo-branded roadmaps, and Pendo-branded Net Promoter Score (NPS) surveys. It supports unlimited web and mobile app keys for up to 500 monthly active users (MAUs).
Pendo for Free supports native iOS, Android, Xamarin, and React Native apps.
To begin using Pendo for Free, install the Pendo snippet into your application. Once installed, the platform starts capturing user behavior data, allowing you to tag features and pages and access usage analytics. These three resources provide more information about the installation process: How to install the Pendo snippet, Pendo Installation Workbook, and Developer’s guide to installing the Pendo snippet.
Agent Analytics Free gives you 50,000 conversations per month, per subscription. After you exceed this, you’ll see a random sampling of 50,000 conversations.
Note: Other parts of Pendo for Free (like Analytics, Guides, and NPS) have a 500 MAU limit. If you surpass the 500 MAU limit these tools, your data reports will reflect generalized trends based on a random sampling of 500 visitors.
Pendo for Free includes self-serve support. If you’re looking for more resources, the Pendo Connect Slack community is a great place to ask questions, draw inspiration, and learn from fellow Pendo users.
After registering for a free Pendo account, you will have the option to activate a 30-day free trial that gives you access to additional paid features (including unbranded NPS surveys, Product Areas, Data Explorer, Product Engagement Score, and Resource Center). If you decide to proceed with the basic Pendo for Free plan, you won’t be eligible to enter the free trial again until you configure the Pendo install script in your application, and that trial only lasts 14 days. See this article for more details about the Pendo free trial.
