See your user experience firsthand with video playbacks of their web and mobile sessions.
See exactly what users experience with context for every click. Session recordings reveal the "why" behind every interaction.
No recording caps. Watch as many user sessions as you need, stored for as long as you need them.
Pendo unifies user signals—quant, qual, visual, and sentiment—for complete clarity. No context switching required.
Filter for relevance or dive into Suggested Replays revealing hidden behavior trends.
Gain immediate context behind signals like user drop-off, NPS detractors, or unclear feedback.
We offer three out-of-the-box, no-code settings that are fully customizable to your needs.
Act on insights fast—validate trends, see errors in logs, and report bugs with AI.
See where employees get stuck by capturing workflows in tools like Salesforce or Zendesk.
“WithSessionReplay,thesupportagentcangetallthecontexttheyneedwithouthavingtoaskanotherquestion.”
Lauren Lathorp
Senior Manager of Customer Support, Avero
See how Pendo works for your specific challenges, whether you’re tracking adoption, proving ROI, or measuring AI.
Session Replay FAQs
Video playbacks of in-app user behavior. Captures user events such as clicks, cursor movements, scrolling, and more. Looking to learn more? Check out our session replay guide!
If you have the Pendo snippet installed on your app, you can get started with Session Replay right away.
Yes. Pendo records sessions in any third-party application where the Pendo snippet is installed. This gives you visibility across your entire software ecosystem, not just your core product.
Yes. Pendo captures session replays on iOS and Android mobile apps, the same behavioral visibility you get on web, in one unified dashboard.
Yes! Pendo’s Session Replay is designed with privacy and security in mind, making it ideal for your software experience management experience. Sensitive data like passwords and PII are automatically excluded, and you can customize what’s recorded. Data is encrypted in transit and at rest, ensuring compliance with GDPR, CCPA, and SOC 2. Learn more about Session Replay privacy here.
Gain powerful product data and insights into how users move through your web and mobile applications. Track every feature interaction, session, and workflow to understand what drives retention—no manual event tagging needed.
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