Pendo In-app Guides

Make better decisions with Pendo's product analytics tool
Help customers get more from digital experiences

Q: Is there a way to target my in-app guides to a specific group of users?

Yes! Segmentation in Pendo, powered by analytics and metadata, allows you to target guides at the user or account level. Learn more about segmentation for employee-facing applications here .

Q: Do you have any best practices for creating in-app guides?

Yes! The Pendo community has documented some of the most important tips and tricks for creating impactful guides— check them out!

Q: Do you have a way for in-app guides to move across applications?

Yes! With our employee-facing solution you can create, launch, and track guide completion—within and across applications.

Learn everything about your customers so you can improve everything about their digital experiences.

Frustrated when users miss key features, struggle with onboarding, or disengage? Guide them with timely, non-intrusive help.

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Demo our in-app guides

Personalized in-app guidance, right where users need it.

Deploy quickly

Customize your software — no engineering required.

Accelerate adoption

Guide users to the most impactful features with embedded guides, walkthroughs, and tooltips that surface when needed.

Measure and optimize

Continually iterate and improve with actionable guide metrics.

What's new in Guides

Learn more about our newly released Guides capabilities.

Guide Branching

Personalized paths for every user journey. create dynamic in-app experiences that adapt to each user’s choices. With conditional logic built into your guides, you can deliver tailored content and next steps that match individual needs—making onboarding, training, and adoption more relevant and effective.

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OPEN BETA

AI guide creation

The AI guide builder helps you create in-app guides instantly using simple prompts, no design or coding required.

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COMING SOON

Dark Mode for Guides

When your app switches to dark mode, your guides do too. Guides Dark Mode keeps the experience seamless and on-brand.

Build tailored in-app guidance that inspires your users

Keep messages visible

Embedded guides blend into your UI, ensuring users get the right help without disrupting their experience.

Build tailored in-app guidance that inspires your users

Keep messages visible

Embedded guides blend into your UI, ensuring users get the right help without disrupting their experience.

Personalize every experience

Segment and target guides to reach the right users, at the right time, with the right message.

Jump start the creation process

Auto-generate guides and steps powered by AI.

Get users to value quickly

Accelerate onboarding and adoption with relevant and contextual enablement.

Create cross-app consistency

Build cohesive and intuitive experiences for users across your web and mobile apps.

Empower your entire team

Enable anyone in your company to leverage in-app guides with our simple visual designer.

"Our onboarding guides not only helped increase engagement with our messaging, we've also seen a 60% increase in trial conversions. Personalized guides help users achieve the goals they created their account for in the first place."

– Drew Grantham, In-Product Marketing Specialist

Want to see Pendo Guides for yourself?

Schedule a custom Pendo guides demo and have an expert show you how Pendo works.

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Not ready to talk to sales? See in-app guides in action on your own with a short demo.

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Frequently asked questions

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Is there a way to target my in-app guides to a specific group of users?

Yes! Segmentation in Pendo, powered by analytics and metadata, allows you to target guides at the user or account level. Learn more about segmentation for employee-facing applications here.

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Do you have any best practices for creating in-app guides?

Yes! The Pendo community has documented some of the most important tips and tricks for creating impactful guides—check them out!

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Do you have a way for in-app guides to move across applications?

Yes! With our employee-facing solution you can create, launch, and track guide completion—within and across applications.

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How does Pendo help companies manage guide standards, deployment, and more?

We’ve invested heavily in features to help manage guides at scale. These tools include features like team management, collaboration, categories, throttling, conversions, and governance programs.

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Where do I start with my in-app guide strategy?

Analytics are the best way to start. Guides should solve a specific business problem—for example, if you’re trying to drive feature adoption, you need to know what features are underutilized. Starting with analytics helps you define the right problem to solve. Learn more about the power of starting with analytics for digital adoption here.