Pendo Presents

Hard Calls

Real leaders | Real decisions | Real outcomes

How data leads to personalization in a

digital banking world

Episode 14

31 minutes

CSI’s senior vice president of product management, Daniel Haisley, and Hard Calls host, Trisha Price, explore the hard calls that define product leadership, not just the ones on a product roadmap, but the ones about people.


They then dig into how banks are deepening customer relationships through digital banking services. Here’s a hint: It has everything to do with data. 

Listen to the full episode here

Episode 1 live on July 29

About the PODCAST

Every product leader has to make them: the high-stakes decisions that define outcomes, shape careers, and don't come with easy answers.


The Hard Calls podcast, hosted by Trisha Price, features candid conversations with product and tech leaders about the pivotal decisions that drive great products and the pressure that comes with it.


Join Trisha each episode to hear personal stories about making the wrong decisions and the lessons learned to get to the right ones.


Introducing your host
Trisha Price

Trisha is an energetic technology leader in product management and SaaS who has led sales, R&D, and product teams at Pendo, nCino, Primatics Financial, and Fannie Mae. She is currently the CPO at Vantaca and serves on the board of directors for Docebo and Lendio.


Trisha lives in Wrightsville Beach, NC, where she enjoys spending time on the water, playing pickleball with her husband and friends, and watching her boys enjoy their favorite activities.

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