Pendo Presents

Hard Calls

Real leaders | Real decisions | Real outcomes

AI strategy not required and more truths about transformation

Episode 11

42 minutes

In this episode of Hard Calls, Gabrielle Bufrem and host Trisha Price explore the truths of what transformation truly means, why AI is NOT a strategy, and why trust is the currency that unlocks everything else.


And here's another truth: transformation isn't a project you complete. It's the permanent momentum of building products that matter to your customers.

Listen to the full episode here

Episode 1 live on July 29

About the PODCAST

Every product leader has to make them: the high-stakes decisions that define outcomes, shape careers, and don't come with easy answers.


The Hard Calls podcast, hosted by Trisha Price, features candid conversations with product and tech leaders about the pivotal decisions that drive great products and the pressure that comes with it.


Join Trisha each episode to hear personal stories about making the wrong decisions and the lessons learned to get to the right ones.


Introducing your host
Trisha Price

Trisha is an energetic technology leader in product management and SaaS who has led sales, R&D, and product teams at Pendo, nCino, Primatics Financial, and Fannie Mae. She is currently the Field CPO at Pendo and serves on the board of directors for Docebo and Lendio. Trisha lives in Wrightsville Beach, NC, where she enjoys spending time on the water, playing pickleball with her husband and friends, and watching her boys enjoy their favorite activities.


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