Pendo for your customers
Onboarding software for customer experiences
Lean on your product to educate new users and guide them to successful onboarding process.
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Delight new users with a customized, intuitive experience from the very first login.
Delight new users with a customized, intuitive experience from the very first login.
Use in-app guides to steer new users to—and enable them on—the features that will benefit them most.
Personalize training and add more complex tasks as users build proficiency and gain confidence.
"When our customers have a consistent product experience, they develop a familiarity with our application. They learn how to help themselves and know they can come back and learn more later if they’re busy or on a job site. Pendo has allowed us to provide this new level of consistency."
– Amanda Bridge, UX Content Writer, Procore
Improve employee or customer onboarding
82%
of Pendo customers who use Pendo to improve onboarding saw at least a 10% reduction in time and effort.
Easy onboarding for you, and your customers
UserTesting uses Pendo to turn user onboarding and training into an ongoing relationship with their users.
Product experience
How can Pendo help you?
Explore our use cases to see how Pendo can help you create the product experiences your customers want.
Frequently asked questions
By guiding users through critical first steps and ensuring they experience success early, Pendo helps reduce frustration and drive engagement. This reduces churn, as users who understand the platform’s value are more likely to stick around.
Pendo provides startups with tools to design personalized, in-app onboarding experiences that guide new users through key features and workflows. With guides, product analytics, and feedback capture, startups can ensure users quickly reach their “aha!” moments, leading to higher engagement and retention rates.
Pendo ensures compliance and efficiency by delivering precise onboarding steps tailored to specific roles and tasks. For instance, a financial services tool could guide users through secure document management while ensuring best practices are followed.
Absolutely. With Pendo, you can embed video tutorials directly into guides so users can learn while they work.
Pendo streamlines the onboarding process by offering In-app Guides that walk users through essential tasks, such as setting up profiles, navigating dashboards, and understanding workflows. For example, a financial services platform could use Pendo to guide advisors in-app through the steps needed to configure their client management tools effectively.
With Pendo, you can make sure users stay on the happy path by integrating reminders, personalized learning paths, and tooltips at key moments. For instance, a SaaS company might use Pendo to give users an in-app checklist that nudges them to complete crucial onboarding tasks, speeding up time to value and preventing churn.
