Leo is Pendo's intelligence layer. It monitors your product continuously, surfaces what matters without you asking, and gives every team a clear path from insight to action.
Leo monitors continuously. Get alerts in Pendo and Slack when something shifts -without having to go looking for it.
Every signal has a path forward. Ask questions in natural language and take action by building guides and segments inside the same conversation.
Product intelligence in Slack, Claude, ChatGPT, Cursor, and more. Democratizing access to product data in the tools you already use.
Signals are insights from Leo, tailored just for you. So even if retention drops off and adoption falls, Pendo captures and flags this via Slack—meeting your teams wherever they work, proactively.
Chat with your product data or run skills to understand things like account health, usage trends, feature adoption, and more.
Build segments and create in-app guides, all from your conversation with Leo.
Prepare for customer calls in minutes with comprehensive account health insights.
Combine behavioral data and qualitative feedback to answer both the what and why.
Proactively spot users hitting the same wall, Ask Leo why it's happening, and then build a guide to fix it, all inside one conversation.
Leo has made it easier than ever for your teams to understand usage data, democratizing access to insights.
Without having to go looking, get the critical answers you need, served to you daily, wherever you work.
Build segments and create guides with natural language prompts.
"Leohasbeensohelpfulforpeoplewhodon'tliveinanalyticseveryday.Itmeetsthemwheretheyare—andtheyfinallyusePendo."
Crystal Nieves
Product Engagement Specialist
Schedule a demo with the team to see how you can move beyond insight to taking action.
Frequently asked questions
Leo is Pendo’s intelligence layer, giving you proactive insights about shifts in usage, the ability to ask questions in natural language, and the capability to take action by creating guides and segments without leaving the conversation.
Leo is available to all Pendo customers at no additional charge. To learn how to enable it for your subscription, check out the Help Center article.
Leo proactively traverses your product, identifying shifts in adoption and retention and automatically surfaces those insights to you in Pendo and in Slack, meeting you wherever you work. It also gives you the ability to ask questions about insights in natural language. You don’t need to know how to build reports and dashboards to understand your product usage.
Analytics gives you the ability to create granular reports and customizable dashboards that you can share with your team. Think of Leo as your always on, AI assistant, while Analytics is your trusted infrastructure.
Leo uses a combination of Google and OpenAI models to interpret questions and prepare responses. Data is encrypted in transit and at rest, meaning PII is never shown to these external models.
Adoption strategies, AI rollouts, proving ROI: Our team gets genuinely excited about solving these challenges with you.
