The Command Center gives IT leaders visibility into every app and agent across their stack—what's being used, what's being ignored, and what you never approved—to help you prove your stack is worth paying for.
Command Center measures your potential savings across unused, duplicative, and underperforming applications.
Are employees spinning up AI agents? Using unapproved apps? See what they're doing, so you can empower safer usage.
Drill into usage, understand where engagement and license utilization are low, and encourage employees to adopt the right tools and workflows.
"ITdoesn’thavefullvisibilityintoeveryteambuyingorusingtools.CommandCentergivesusthatvisibility,especiallyinadecentralizedenvironment.”
Jeremy Smith
Director, IT Engineering
The Command Center automatically discovers every app employees are using, and surfaces it all in one executive-level dashboard.
Detect all employee-used web apps to understand usage across teams, app types, and more.
Look at adoption, license utilization, and overlapping apps to simplify your stack.
Filter unapproved and unmanaged apps by risk level, and act before they lead to risk and compliance gaps.
See exactly which tools are driving productivity, watch average cost per employee, and increase potential savings.
Maximize your enterprise's AI usage with visibility into how well employees are adopting agentic tools.
Promote discovered apps to tag elements, track detailed usage, and create in-app guidance.
Reduce costs. Find and cut underused or duplicative tools eating into your budget.
Increase productivity. Ensure employees fully adopt the tools that drive core workflows.
Reduce risk. Uncover unapproved tools and steer users toward compliant, secure software.
See how you can tackle big AI agent challenges, improve adoption, and measure ROI.
Your data is safe with us. Pendo meets the highest standards in data protection, with certifications and compliance across SOC II, ISO 27001, CCPA, GDPR, and enterprise-grade security measures.
Frequently asked questions
Command Center is a portfolio-level dashboard that gives IT teams a single view of every application employees are using across the enterprise, including apps you didn't approve of. It automatically discovers web apps through App Discovery, surfaces insights on adoption, waste, and risk, and connects directly to Pendo's tools so you can take action without switching platforms.
It's built for IT leaders and business systems teams at enterprise organizations — anyone accountable for software spend, employee productivity, or technology ROI.
SaaS management tools estimate usage based on logins, integrations, or finance data. Pendo captures actual employee behavior, so you see what's really being used — not what someone thinks is being used.
By default, only anonymized metadata (root domain and timestamp). Deep analytics only activate after an admin explicitly promotes an app — you decide what gets tracked and when.
An admin enables discovery mode in settings, and the dashboard populates as apps are identified. Most teams see their first insights within hours of deployment.
Gain powerful product data and insights into how users move through your web and mobile applications. Track every feature interaction, session, and workflow to understand what drives retention—no manual event tagging needed.
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