PENDO FOR FREE
See where users get stuck, guide them in-app, and iterate on your UI instantly—all without writing a line of code. Get started for free, no credit card required.
Start collecting software insights, message users in-app, and share reports in Pendo—today. With Pendo for Free, teams get up to 500 monthly active users (MAUs), self-serve support, and data retention for one year.
Understand what your users do with retroactive data analytics, unlimited page and feature tagging, behavioral analytics, dashboard templates, segmentation, and retention reports.
Communicate with users in-app using web and mobile guides, surveys, and polls. Enhance your guides with pre-built templates, scheduling and ordering, and accessibility features.
Align internal stakeholders, visualize the impact of every feature and initiative, and modify your roadmap as you collect feedback and test ideas (Pendo-branded).
Measure user happiness in real time with in-app NPS surveys (Pendo-branded).
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Disconnected data, inconsistent user insights, workflow inefficiencies that slow down your team, integration issues, maintenance overhead, and surprise fees for extra seats.
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Pendo for Free delivers the capabilities of five tools in a single platform. Start leveraging analytics, in-app guides, roadmaps, and NPS for free—no credit card required.
Save developer hours by basing product decisions on usage and NPS data, not gut feeling.
Personalize your product experience with targeted in-app messaging that helps get users to value quickly.
Prevent support tickets by using analytics to identify issues and in-app guides to provide support in real time.
Find and fix user frustrations by guiding users through workflows and directing them to high-value features.
Track product usage and retention in order to proactively improve customer health and reduce churn risk.
Use your product as a growth mechanism by creating a clear path to paid conversions in-app.
Pendo adheres to key industry best practices and regulatory schemes to protect the security and privacy of our customers’ data: SOC 2, GDPR, HIPAA, and Privacy Shield. Pendo helps organizations of all sizes safeguard their customer and employee data.
Hear what people have to say about Pendo for Free.
Product
Management
Mobile App
Analytics
Product
Analytics
“Pendo for Free was very easy to get up and running, even with a non-technical background. With other tools, meant stitching [analytics and in-app guidance] together. It’s great to have one single tool that can satisfy all those needs all under one hood.”
Dave Stuart, Director of Customer Success
“[Before using Pendo] we were doing a lot of hard coding in the platform, and it took a lot of time to implement these messages. We wanted to enable people across the company to use Pendo and get the most out of these tools—so we put more of a focus on that, as well as automating what was previously manual and resource-intensive work.”
Josh Desmarais, Senior Production Support Engineer
“As a startup co-founder playing both Product Manager and Product Marketer, Pendo for Free is kind of the dream tool. Analyzing onboarding success, measuring feature adoption, adding guides to help here and there, announcing features to only the users who care about them—I’m doing all that in Pendo and it costs me nothing at our size. It’s seriously a no-brainer.”
Tim Hinds, Co-founder
“Pendo for Free was very easy to get up and running, even with a non-technical background. With other tools, meant stitching [analytics and in-app guidance] together. It’s great to have one single tool that can satisfy all those needs all under one hood.”
Dave Stuart, Director of Customer Success
“[Before using Pendo] we were doing a lot of hard coding in the platform, and it took a lot of time to implement these messages. We wanted to enable people across the company to use Pendo and get the most out of these tools—so we put more of a focus on that, as well as automating what was previously manual and resource-intensive work.”
Josh Desmarais, Senior Production Support Engineer
“As a startup co-founder playing both Product Manager and Product Marketer, Pendo for Free is kind of the dream tool. Analyzing onboarding success, measuring feature adoption, adding guides to help here and there, announcing features to only the users who care about them—I’m doing all that in Pendo and it costs me nothing at our size. It’s seriously a no-brainer.”
Tim Hinds, Co-founder
“Pendo for Free was very easy to get up and running, even with a non-technical background. With other tools, meant stitching [analytics and in-app guidance] together. It’s great to have one single tool that can satisfy all those needs all under one hood.”
Dave Stuart, Director of Customer Success
Pendo Connect Slack community
Looking for resources to support your Pendo experience? The Pendo Connect Slack community is a great place to ask questions, draw inspiration, and learn from fellow Pendo users.
Frequently asked questions
Pendo for Free is a free-forever version of the Pendo platform that enables teams to track product usage, communicate with users in-app, and better manage their product roadmap. It includes analytics, in-app messaging, roadmaps, and NPS, making it ideal for companies of all sizes looking to improve their software experience and see the power of the Pendo platform in action.
Pendo for Free provides access to product analytics, in-app guides, Pendo-branded roadmaps, and Pendo-branded Net Promoter Score (NPS) surveys. It supports unlimited web and mobile app keys for up to 500 monthly active users (MAUs).
Pendo for Free supports native iOS, Android, Xamarin, and React Native apps.
To begin using Pendo for Free, install the Pendo snippet into your application. Once installed, the platform starts capturing user behavior data, allowing you to tag features and pages and access usage analytics. These three resources provide more information about the installation process: How to install the Pendo snippet, Pendo Installation Workbook, and Developer’s guide to installing the Pendo snippet.
If you surpass the 500 MAU limit, certain functionality will become restricted until you upgrade to a paid Pendo subscription. Specifically, you won’t be able to create new guides, NPS surveys, or segments, and your data reports will reflect generalized trends based on a random sampling of 500 visitors.
Pendo for Free includes self-serve support. If you’re looking for more resources, the Pendo Connect Slack community is a great place to ask questions, draw inspiration, and learn from fellow Pendo users.
After registering for a free Pendo account, you will have the option to activate a 30-day free trial that gives you access to additional paid features (including unbranded NPS surveys, Product Areas, Data Explorer, Product Engagement Score, and Resource Center). If you decide to proceed with the basic Pendo for Free plan, you won’t be eligible to enter the free trial again until you configure the Pendo install script in your application, and that trial only lasts 14 days. See this article for more details about the Pendo free trial.
