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Best Practices
Must read
How to deflect support tickets at scale—and cut costs—with Pendo
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5 signs you have a software experience problem
4 ways IT teams leverage Pendo to reduce risk
3 ways Pendo’s product team uses Listen to improve the product experience
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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The ‘vibe PM’ and the evolution of product management
‘Vibe coding’ and the future of software development
Thomson Reuters’ 5-step framework to measuring the value of analytics
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Community spotlight: How a former teacher became a Pendo superuser
Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
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News
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A year of innovation at Pendo: 2024 by the numbers
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Google’s A2A protocol and Pendo: Revolutionizing agent communication
Meet team management: Scaling collaboration for better software development
New Forrester study shows the Total Economic Impact of Pendo—and it’s significant
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Customer Feedback
All results
6m read
May 15, 2019
How to Automate your Customer Feedback Process
2m read
May 7, 2019
Product Love Podcast: Hannah Chaplin, CEO of Receptive
1m read
Apr 30, 2019
How Customer Feedback Impacts Your Entire SaaS Org with Lisa Starita, Beekeeper
6m read
Apr 18, 2019
Treat Your Customers Like Your Children
3m read
Apr 3, 2019
Product Love Podcast: Christopher O’Donnell, SVP of Product at Hubspot
4m read
Feb 5, 2019
Five Ways to Increase Feature Adoption Rates
3m read
Jan 16, 2019
Product Love Podcast: Gibson Biddle, Product Speaker and Advisor
3m read
Jan 8, 2019
Product Love Podcast: Jeff Coyle, Chief Product Officer and Co-Founder of MarketMuse
2m read
Dec 11, 2018
Product Love Podcast: Teresa Torres, Product Discovery Coach and Writer of Product Talk
17m read
Nov 6, 2018
The Customer is Not Always Right: A SAAS NORTH Story
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