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Best Practices
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How to deflect support tickets at scale—and cut costs—with Pendo
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How to deflect support tickets at scale—and cut costs—with Pendo
SaaS churn and user retention rates: 2025 global benchmarks
How to grow your product in 2025
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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‘Vibe coding’ and the future of software development
Thomson Reuters’ 5-step framework to measuring the value of analytics
A year of innovation at Pendo: 2024 by the numbers
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
How Pendo Listen helps product design teams become more customer-centric
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News
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A year of innovation at Pendo: 2024 by the numbers
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Introducing the Product Discovery Certification Course
Introducing the 2024 Pendo Customer Award winners
Reliving Pendomonium 2024: Day two highlights
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Customer Feedback
All results
2m read
Jun 10, 2024
Why you need an integrated product discovery solution
9m read
May 30, 2024
10 questions every product feedback survey needs
5m read
Apr 29, 2024
6 ways Pendo’s design team uses Pendo to add more value to the platform—and the business [Part 2]
3m read
Feb 1, 2024
How Houghton Mifflin Harcourt uses Pendo to help teachers do their jobs more effectively
4m read
Jun 15, 2023
How freeing up development resources improves your bottom line
5m read
Feb 3, 2022
How our product operations team uses Pendo to manage and activate customer feedback
6m read
Jan 28, 2022
How CS teams can more effectively leverage customer feedback
7m read
Jan 13, 2022
How a strong VoC program drives a better customer experience
6m read
Dec 22, 2021
Why it’s more important than ever for PM and CS to collaborate around feedback
5m read
Dec 20, 2021
How to implement customer feedback into your product roadmap
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