Frustrated when users miss key features, struggle with onboarding, or disengage? Use In-app Guides for timely, personalized messaging.
Guide goal completion
↑ 41% after walkthrough
Feature traffic
3x after announcement guide
Free-to-paid conversion
↑ 28% · upgrade prompt segment
Customize your software, no engineering required.
Guide users to high-value features with embedded guides, walkthroughs, and tooltips that surface only when needed.
Continuously improve engagement with experiments and actionable guide metrics.
Embedded guides let you modify your user interface without code, so you can give personalized help, without disrupting their in-app experience.
Segment and target guides to reach the right users, at the right time, with the right message.
Use AI to create guides and steps with Leo, Pendo's conversational interface.
Speed up onboarding and adoption with relevant, contextual in-app messages.
Build cohesive, intuitive experiences for users across your web and mobile apps.
"Ouronboardingguidesnotonlyhelpedincreaseengagementwithourmessaging,we'vealsoseena60%increaseintrialconversions.Personalizedguideshelpusersachievethegoalstheycreatedtheiraccountforinthefirstplace."
Drew Grantham
In-Product Marketing Specialist, Citrix
When your app switches to dark mode, your guides do too. Guides Dark Mode keeps the experience seamless and on-brand.
Schedule a custom Pendo guides demo and have an expert show you how Pendo works.
Frequently asked questions
Yes! Segmentation in Pendo, powered by analytics and metadata, allows you to target guides at the user or account level. Learn more about segmentation for employee-facing applications here.
Yes! The Pendo community has documented some of the most important tips and tricks for creating impactful guides—check them out!
Yes! With our employee-facing solution you can create, launch, and track guide completion—within and across applications.
We’ve invested heavily in features to help manage guides at scale. These tools include features like team management, collaboration, categories, throttling, conversions, and governance programs.
Analytics are the best way to start. Guides should solve a specific business problem—for example, if you’re trying to drive feature adoption, you need to know what features are underutilized. Starting with analytics helps you define the right problem to solve. Learn more about the power of starting with analytics for digital adoption here.
Gain powerful product data and insights into how users move through your web and mobile applications. Track every feature interaction, session, and workflow to understand what drives retention—no manual event tagging needed.
Explore Product Analytics
