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Best Practices
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How to deflect support tickets at scale—and cut costs—with Pendo
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How to deflect support tickets at scale—and cut costs—with Pendo
SaaS churn and user retention rates: 2025 global benchmarks
How to grow your product in 2025
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Perspectives
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LexisNexis’s 4 best practices for standardization and governance with Pendo
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‘Vibe coding’ and the future of software development
Thomson Reuters’ 5-step framework to measuring the value of analytics
A year of innovation at Pendo: 2024 by the numbers
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
How Pendo’s data science team designed a custom Whole Product Score with Pendo data
How Pendo Listen helps product design teams become more customer-centric
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News
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A year of innovation at Pendo: 2024 by the numbers
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Introducing the Product Discovery Certification Course
Introducing the 2024 Pendo Customer Award winners
Reliving Pendomonium 2024: Day two highlights
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Posts by
Sara McCarthy
All results
8m read
Nov 24, 2020
The Many Forms of Free: Product Tours, Free Trials, Freemium Products, and More
4m read
Oct 29, 2020
How new PMs can use Pendo Feedback to accelerate their onboarding
3m read
Sep 21, 2020
Five Ways To Use in-App Messaging for Cross-Selling and Upselling
3m read
Sep 11, 2020
What’s Your Work-From-Home Personality?
5m read
Sep 8, 2020
Three Ways to Boost Your Product Engagement Score
5m read
Sep 3, 2020
How to Save Stuck Customers via Re-Onboarding
5m read
Sep 2, 2020
How to create a digital employee experience that fuels a better customer experience
4m read
Aug 24, 2020
Why every PM should be measuring product engagement right now
3m read
Jul 23, 2020
The ‘gray area’ of users and 3 other challenges data-driven product managers face
4m read
Jul 20, 2020
How to use a product mindset to navigate uncertainty
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