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Best Practices
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The 10 KPIs for building an effective digital workplace in 2025
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3 types of data you need to stop churn before it starts
Solving the software experience crisis
6 principles for effective user onboarding
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Perspectives
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5 signs you have a software experience problem
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3 hurdles to building effective AI agents
Why the human touch in product management matters now more than ever
5 times a bad software experience made headlines
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Profiles
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Pendo puts Pendo to the test, reducing SaaS spend by 30%
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A day in the life of Pendo’s very own Pendo admin
Community spotlight: How a former teacher became a Pendo superuser
Pendo puts Pendo to the test, reducing SaaS spend by 30%
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News
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What to expect at PendomoniumX—and why you should attend
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Why the product operating model is more important than ever — SVPG keynotes PendomoniumX
Google’s A2A protocol and Pendo: Revolutionizing agent communication
Meet team management: Scaling collaboration for better software development
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Posts by
Sara McCarthy
All results
5m read
May 21, 2025
6 principles for effective user onboarding
4m read
May 20, 2025
5 ways to drive cross-sell and upsell motions inside your software
4m read
May 8, 2025
4 business outcomes you can drive with in-app support
2m read
Mar 4, 2025
Introducing the Product Discovery Certification Course
3m read
Jan 30, 2025
How to deflect support tickets at scale—and cut costs—with Pendo
10m read
Oct 16, 2024
Introducing the 2024 Pendo Customer Award winners
3m read
Aug 28, 2024
Introducing the Radical Product Thinking: Vision Setting Course
1m read
Jun 6, 2024
3 ways to use data to optimize your business software strategy
4m read
May 23, 2024
3 pillars of optimizing your organization’s internal software usage
2m read
May 16, 2024
How to be a data-driven internal product manager
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