Posts by

Hannah Chaplin

All results
4m read
Jun 6, 2019

This is how product managers should prioritize feature requests from stakeholders

5m read
Jun 2, 2019

How to build a customer health score from scratch

1m read
May 26, 2019

How to Manage Support Content with Kimberley Porter, Huddle

6m read
May 15, 2019

How to Automate your Customer Feedback Process

4m read
May 6, 2019

Five Misconceptions Product Has About Customer Success

1m read
Apr 30, 2019

How Customer Feedback Impacts Your Entire SaaS Org with Lisa Starita, Beekeeper

1m read
Apr 23, 2019

Using Video in Customer Success with Amaan Nathoo, Bonjoro

3m read
Jan 6, 2019

What Hippos Have to do With Your Software Product

17m read
Nov 6, 2018

The Customer is Not Always Right: A SAAS NORTH Story